Reduce agent's response time with our AI Chat Assistant. Learn More

Handle Customer Queries Effortlessly with

AI Chat Assistant

Your agents can now respond to customer queries in a flash with AI Chat Assistant.

  • AI dives deep into your knowledge base to provide on-spot answers.
  • Agents can focus more on building meaningful customer relationships.
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Help Agents Get the Job Done with

ControlHippo AI Chat Assistant

Transform the way you interact with customers using AI-driven communication across all channels.

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AI Knowledge Base

Turn Information into Actionable Knowledge with AI

Feed your AI-powered knowledge base with product links, company info, and FAQs. Whether it's e-commerce product queries or medical consultations, the knowledge base evolves with every update serving all industries seamlessly.

  • Update your knowledge base to keep responses relevant and up-to-date.
  • Control information sources to prevent off-topic or misleading answers.
  • Refine AI knowledge continuously for sharper, faster responses.
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AI Smart Reply

Generate Spot-on Automated Replies

AI-powered responses tailored for every query. Agents can edit, personalize, or send suggested replies effortlessly ensuring fast, accurate communication with a human touch.

  • Instant access to knowledge-based responses speeds up query resolution.
  • Handle repetitive queries with ease, letting agents focus on critical tasks.
  • Multi-language support ensures smooth communication across regions.
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AI Writing Assistant

Enhance Every Message with Your Personal AI Assistant

Translate messages instantly and adjust tone on the go. The AI Writing Assistant ensures every response stays professional, personalized, and aligned with your brand's voice.

  • Real-time translation tools enable multilingual conversations.
  • Tone adjustment features ensure professionalism in any situation.
  • Set tone options help agents respond consistently and efficiently.
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AI Smart Summary

Summarize Long Conversations into Concise Notes

No more digging through long chats. AI Smart Summary condenses detailed conversations into actionable insights, so agents can focus on solving customer issues quickly.

  • Extract key insights automatically to guide follow-ups efficiently.
  • Identify unresolved issues for quick resolution and customer satisfaction.
  • Automated summaries help agents save time and stay productive.
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AI Knowledge Base

Turn Information into Actionable Knowledge with AI

Feed your AI-powered knowledge base with product links, company info, and FAQs. Whether it's e-commerce product queries or medical consultations, the knowledge base evolves with every update serving all industries seamlessly.

  • Update your knowledge base to keep responses relevant and up-to-date.
  • Control information sources to prevent off-topic or misleading answers.
  • Refine AI knowledge continuously for sharper, faster responses.

AI Smart Reply

Generate Spot-on Automated Replies

AI-powered responses tailored for every query. Agents can edit, personalize, or send suggested replies effortlessly ensuring fast, accurate communication with a human touch.

  • Instant access to knowledge-based responses speeds up query resolution.
  • Handle repetitive queries with ease, letting agents focus on critical tasks.
  • Multi-language support ensures smooth communication across regions.

AI Writing Assistant

Enhance Every Message with Your Personal AI Assistant

Translate messages instantly and adjust tone on the go. The AI Writing Assistant ensures every response stays professional, personalized, and aligned with your brand's voice.

  • Real-time translation tools enable multilingual conversations.
  • Tone adjustment features ensure professionalism in any situation.
  • Set tone options help agents respond consistently and efficiently.

AI Smart Summary

Summarize Long Conversations into Concise Notes

No more digging through long chats. AI Smart Summary condenses detailed conversations into actionable insights, so agents can focus on solving customer issues quickly.

  • Extract key insights automatically to guide follow-ups efficiently.
  • Identify unresolved issues for quick resolution and customer satisfaction.
  • Automated summaries help agents save time and stay productive.

Help Agents Achieve More with Integrated Support

Our AI-powered Chatbot integrates seamlessly with your CRM, providing real-time help and actionable tips. No more tool juggling, agents can now focus on delivering top-notch service, guided by a trusted AI companion every step of the way.

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AI Chatbot Solutions Across Industries

Custom-built AI solutions that understand your industry and your customers.

Intelligent, Protected & Regulation-Ready Banking Solutions

Deploy an AI chat assistant designed specifically for financial institutions.

    Benefits:
  • Automated customer authentication ensuring transaction safety
  • Immediate response delivery reducing service queue times
  • Complete adherence to financial industry compliance standards
AI Chat Assistant in Banking

Transform Store Interactions & Drive Revenue

Launch smart conversational automation that elevates revenue with an AI-powered chat assistant.

    Benefits:
  • Intelligent suggestions tailored to individual shopping behaviors
  • Live stock availability confirmation and shipment monitoring
  • Direct connection to sales terminals and stock systems
AI Chat Assistant in Retail

Maximize Online Sales & Customer Satisfaction

Deploy advanced automation that turns visitors into purchasers. Resolve uncertainties with your AI chat assistant, prevent shopping cart exits.

    Benefits:
  • Immediate clarification on merchandise details and delivery timelines
  • Active abandoned basket interventions with customized incentives
  • Worldwide reach through multilingual conversation capabilities
AI Chat Assistant in Ecommerce

Patient-Centered & Regulation-Compliant Care

Coordinate visit scheduling, respond to health inquiries, and ensure privacy regulation adherence.

    Benefits:
  • Self-service booking systems and medication alerts
  • Protected management of confidential health data
  • Complete alignment with medical privacy requirements
AI Chat Assistant in Healthcare

Enhance Academic Success & Learning Experiences

Address questions instantly, facilitate registration processes, and improve educational outcomes.

    Benefits:
  • Round-the-clock availability for curriculum details and registration
  • Immediate resolution of operational and scholastic inquiries
  • Tailored academic guidance and material suggestions
AI Chat Assistant in Education

Efficient Policy Management & Claims Processing

Handle claim submissions smoothly with an AI chat assistant, clarify protection details, and ensure regulatory conformity.

    Benefits:
  • Self-service claim initiation with progress visibility
  • On-demand access to policy specifics and benefit descriptions
  • Complete conformity with insurance sector regulations
AI Chat Assistant in Insurance

AI Powers Support Teams to  

Achieve More in Less Time

AI is revolutionizing customer interactions, empowering companies in 2024 to deliver smarter, more personalized experiences.

55%

of businesses have cut response times using AI.

65%

report higher satisfaction due to AI personalization.

48%

utilize AI for managing peak support queries.

42%

say AI improves team productivity.

Simplify customer interactions with

AI Chat Assistant Three stars indicating premium quality

Get ready to deliver quick, easy, and effective customer service every single time.

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