Why are RCS messages called smart messages?

RCS chats are called "smart" because they offer enhanced features like rich media sharing, read receipts, and interactive elements. These capabilities make communication more dynamic and informative compared to traditional SMS.

What are the security features of RCS Messages?

RCS chats use end-to-end encryption for person-to-person chats, ensuring message content remains private. They also include verified sender profiles, reducing the risk of spam and phishing attempts.

What is the difference between Google RCS messages and normal SMS?

Google RCS messaging supports rich media, typing indicators, and read receipts, while SMS is limited to text and basic images. RCS also allows for larger file transfers and group chats with more participants.

How does RCS Business Messaging work?

RCS Business Messaging allows companies to send rich, interactive messages to customers through their default messaging app. Businesses can register with an RCS platform, create message templates, and send these to customers who have RCS-enabled devices.

What does it cost to use RCS and how can we use this for your business?

Google RCS messaging costs vary by provider and volume. Businesses can use RCS to enhance customer support, send promotional content, and facilitate transactions. Connect with the ControlHippo team for pricing and implementation details.

How do you turn on RCS Chats in the Google Messages app?

Open the Google Messages app, tap the three-dot menu, select Settings, and then Chat features. Toggle on "Enable chat features." If prompted, verify your phone number to activate RCS.

What is the future of RCS messages, and will they be commonly used?

RCS is expected to become the new standard for mobile messaging, replacing SMS. As more carriers and device manufacturers adopt RCS, it's likely to become the primary messaging protocol for both personal and business communication.

RCS Messaging for Businesses

Create memorable, conversion-driving conversations with RCS Messaging.

Send rich media messages with high-quality images and videos.
Add interactive buttons & suggested replies for better engagement.
Track message delivery and read receipts in real-time.
Maintain branding with customized messaging layouts.

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TRUSTED BY TOP BUSINESSES WORLDWIDE

Make Every Message Count With RCS Messaging

Captivate Audiences with Visual Messaging

Embed high-resolution product images directly in RCS Chats.
Share video tutorials to showcase product features effortlessly.
Use GIFs to add personality to your brand communications.
Create eye-catching infographics for easy information processing.

Accelerate Your Sales Process

Provide instant product information to speed up decision-making.
Send timely reminders to re-engage potential customers.
Offer real-time support to address purchase concerns immediately.
Track customer interactions to identify and nurture hot leads.

Streamline Customer Interactions

Implement suggested replies for quick customer responses.
Create interactive menus for easy navigation of services.
Automate appointment bookings through in-message calendars.
Provide instant order tracking without leaving the chat.

Deliver Timely Updates to Customer Devices

Send real-time shipping notifications with package tracking links.
Provide instant transaction confirmations for better visibility.
Alert customers about upcoming appointments or reservations.
Notify users of account activity or security updates.

Enhance Customer Communication with RCS Messaging

RCS Messaging gives businesses access to advanced features like rich card carousels, suggested replies, and location sharing to drive higher customer engagement and enhance satisfaction.

Key features of RCS Messaging include:

Rich Card Carousels: Showcase multiple products for sales opportunities.
Suggested Replies: Speed up customer responses instantly.
Location Sharing: Streamline service delivery with customer locations.
Read Receipts: Improve follow-ups with read receipts notifications.

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Customer Communication with Google RCS Messaging

Hear From Our Customers

We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.

Boban Jagodic Sales Assistant

We've experienced exceptional customer support from the ControlHippo team. They are responsive and beyond to assist with any queries.

Patrick Willis Head of Sales & Marketing

Integrations

Sync Your Team Communications into Your CRM Without Any Hassle

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Try RCS Messaging Today

Experience the difference RCS makes in customer communication. Try it risk-free and discover the power of rich messaging for your business.

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Frequently Asked Questions for Telegram Inbox

Why are RCS messages called smart messages?

RCS chats are called "smart" because they offer enhanced features like rich media sharing, read receipts, and interactive elements. These capabilities make communication more dynamic and informative compared to traditional SMS.

What are the security features of RCS Messages?

RCS chats use end-to-end encryption for person-to-person chats, ensuring message content remains private. They also include verified sender profiles, reducing the risk of spam and phishing attempts.

What is the difference between RCS messages and normal SMS?

RCS messaging supports rich media, typing indicators, and read receipts, while SMS is limited to text and basic images. RCS also allows for larger file transfers and group chats with more participants.

How does RCS Business Messaging work?

RCS Business Messaging allows companies to send rich, interactive messages to customers through their default messaging app. Businesses can register with an RCS platform, create message templates, and send these to customers who have RCS-enabled devices.

What does it cost to use RCS and how can we use this for your business?

RCS messaging costs vary by provider and volume. Businesses can use RCS to enhance customer support, send promotional content, and facilitate transactions. Connect with the ControlHippo team for pricing and implementation details.

How do you turn on RCS Chats in the Google Messages app?

Open the Google Messages app, tap the three-dot menu, select Settings, and then Chat features. Toggle on "Enable chat features." If prompted, verify your phone number to activate RCS.

What is the future of RCS messages, and will they be commonly used?

RCS is expected to become the new standard for mobile messaging, replacing SMS. As more carriers and device manufacturers adopt RCS, it's likely to become the primary messaging protocol for both personal and business communication.