What is a WhatsApp shared inbox?

A WhatsApp shared inbox is a centralized platform that consolidates multiple WhatsApp numbers into a single interface, allowing efficient management and collaboration. It enables teams to review, respond, and coordinate communication from various WhatsApp numbers in one unified space.

What is ControlHippo? How may it be useful for my team?

ControlHippo is a cutting-edge Shared Inbox solution designed to revolutionize team communication on WhatsApp. It empowers your team by providing a centralized hub to manage conversations, share access to messages and files, and enhance visibility. When integrated with a CRM, it streamlines collaboration, boosts productivity, and ensures efficient communication as your business grows.

Can I use my own number with your app? Does it work with WhatsApp business or personal numbers?

Yes, ControlHippo exclusively supports both WhatsApp business accounts. You can use business or personal numbers with the app. This ensures a secure and professional environment for your team's communication.

How long does it take to set up WhatsApp to share with my team on ControlHippo?

Setting up WhatsApp to share with your team on ControlHippo is a quick and hassle-free process. There is no pre-setup required. Simply scan a QR code, invite your team members, and start utilizing ControlHippo instantly. Experience the benefits of streamlined communication within minutes, allowing your team to focus on what matters most – effective collaboration and business growth.

Transform Customer Interactions With AI-powered Chatbot Builder

Automate, personalize and optimize your business communication with a chatbot builder.
Ensure customer assistance is always available, even beyond business hours.
Create and implement chatbots easily with ControlHippo’s no-code chatbot solution.
Use the flexible chatbot creator to integrate chatbots anywhere you need them.

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TRUSTED BY TOP BUSINESSES WORLDWIDE

Enhance Customer Experience With Advanced Chatbot Builder

Use chatbot maker to offer tailored, intuitive assistance across all touchpoints and gather insightful data to improve customer service consistently.

Create Intuitive Customer Interactions With Advanced NLP

Use NLP to decode queries and provide conversational, natural answers.
Ensure your comments are suitable for the context and relevant to each customer interaction.
Use ControlHippo’s advanced chatbot creator to personalize and improve conversations.
Adjust and improve replies in response to continuing customer interactions to boost service quality.

Stay Responsive With 24/7 Customer Support

Ensure customers receive instant assistance any time of day, with no need for manual intervention.
Instantly respond to consumer inquiries and give them the information they require in real time.
Regardless of volume, effectively respond to an increasing amount of customer inquiries.
Deliver reliable and uniform responses across every customer interaction.

Positive Customer Experience With Multi-Channel Integration

Easily connect the chatbot across various platforms like Instagram, Facebook, WhatsApp, and Telegram to maintain a consistent customer experience.
Simplify the monitoring and handling of interactions across different channels.
Bring together customer data from all channels to gain comprehensive insights and drive better decisions.
Interact with customers through multiple channels using a single intuitive interface.

Gain Detailed Insights With Analytics And Reporting

Monitor the performance of the chatbot with detailed analytics, including response times and resolution rates.
Examine detailed customer interaction patterns to gain a deeper understanding of their preferences.
Measure key metrics like customer satisfaction and overall engagement levels.
Make data-driven changes using these insights to improve chatbot performance.

How To Create Your Own Chatbot In A Few Minutes?

Step 1: Log in to your ControlHippo account.

Step 2: Go to the "Channel Page" from the side menu.

Step 3: Click "Connect" next to the Chatbot option.

Step 4: You'll be taken to the "Connect Chatbot" page.

Step 5: Enter a channel name, select a theme color, and upload an icon for the chatbot widget.

Step 6: Click "Save Changes."

Step 7: After saving, a success message will confirm the connection.

Step 8: A script code will be generated on the page.

Step 9: Copy the provided script.

Step 10: Paste the script into your website’s HTML file before the closing body tag.

Use Case by Industry

Retail

Real Estate

Healthcare

Hospitality

E - Commerce

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Hear From Our Customers

We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.

Boban Jagodic Sales Assistant

We've experienced exceptional customer support from the ControlHippo team. They are responsive and beyond to assist with any queries.

Patrick Willis Head of Sales & Marketing

Integrations

Sync Your Team Communications into Your CRM Without Any Hassle

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Automate Your Business Communication With Smart Chatbots

Assess the power of effortless customer interactions with ControlHippo’s AI-powered chatbot builder. Start engaging your customers like never before.

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Frequently Asked Questions About Visual Chatbot Builder

Can I manage multiple chatbots for different platforms using ControlHippo?

Yes, ControlHippo gives you the ability to control multiple chatbots on various platforms from a single interface.

Does ControlHippo offer analytics for chatbot interactions?

Yes, ControlHippo offers comprehensive data analytics for chatbot interactions.

Is it possible to integrate ControlHippo's chatbot builder with my existing CRM?

Yes, you can integrate ControlHippo's chatbot builder with your existing CRM to improve customer relationship management and synchronize data easily.