ControlHippo Omnichannel Messaging Inbox Features
ControlHippo offers an unparalleled platform tailored to the needs of sales and support teams. ControlHippo enables teams to have personalized conversations with customers at scale on WhatsApp. Explore the top features that make ControlHippo the best WhatsApp Shared Inbox platform for businesses.
AI Chat Assistant
Generate instant AI responses based on your knowledge base to help agents reply faster and more accurately during live chats.
Read MoreAI Chatbot Builder
Design and deploy smart chatbots that can handle FAQs, qualify leads, and assist customers—without writing any code.
Read MoreAI Copilot
Assist support agents in real-time by offering customer insights and past context to help personalize and speed up conversations.
Read MoreWorkflow Automation
Automate tasks and notifications by integrating third-party tools based on customer actions and workflows.
Read MoreWhatsApp Shared Inbox
Collaborate with your team to manage all WhatsApp Business messages from a single, shared inbox—assign chats, reply faster, and never miss a customer.
Read MoreCRM Integration
Connect your CRM to automatically sync customer data and streamline communication across every support interaction.
Read MoreBroadcast Campaign
Conduct targeted outreach to a mass audience through pre-scheduled messages, promoting your products, services, or updates at scale.
Read MoreChat Labels
Organize conversations efficiently for streamlined customer management, ensuring no query goes unnoticed or unresolved.
Read MoreAssign Chat
Delegate chats seamlessly for prompt and effective customer resolution, optimizing team collaboration and response time.
Read MoreMultiple Users Access
Deliver seamless support by enabling multiple agents to collaborate on shared accounts and jointly manage high conversation volumes.
Read MoreWhatsApp Auto Reply
Streamline customer interactions with automated messaging workflows. Instantly respond to common inquiries, send follow-ups, or route to agents.
Read MoreAnalytics
Gain data-driven insights into the business impact of your WhatsApp communication through detailed analytics and quantify your ROI.
Read MoreWhatsApp Business API
Utilize WhatsApp's API for business purposes, enabling streamlined customer communication & integration for efficient messaging.
Read MoreLive Chat
Engage with customers in real-time with interactive messaging, providing immediate assistance and fostering customer experience.
Read MoreWhatsApp Business Web
Ensure conversations are always within reach without device limitations. Empower teams to efficiently manage high WhatsApp volumes on desktops.
Read MoreWhatsApp Bulk Messages
Send timely announcements, event invites, special offers, and more at scale to inspire action and nurture meaningful customer relationships.
Read MoreWhatsApp Teams
Reduce response times and boost customer satisfaction by allowing your team to access the messages simultaneously.
Read MoreExperience these features firsthand. Consult our experts
Quick and easy setup
Work with our consultants to integrate all your tools and get started instantly.
Personalized assistance
Enjoy 24/7 customer support to address your business needs.
Automation
Automate tedious tasks so you can focus on what really matters.
Try ControlHippo: Start a 10-day Free Trial Today!
Sign up for ControlHippo and get started with a free trial. Explore its features and witness its full-on benefits in the real business environment.