ControlHippo Features
ControlHippo offers an unparalleled platform tailored to the needs of sales and support teams. ControlHippo enables teams to have personalized conversations with customers at scale on WhatsApp. Explore the top features that make ControlHippo the best WhatsApp Shared Inbox platform for businesses.
Chat Labels
Organize conversations efficiently for streamlined customer management, ensuring no query goes unnoticed or unresolved.
Read MoreAssign Chat
Delegate chats seamlessly for prompt and effective customer resolution, optimizing team collaboration and response time.
Read MoreResolve/Unresolved Chat
Easily track and manage chat statuses for swift issue resolution and maintain a clear overview of resolved and pending customer concerns.
Read MoreMultiple Users Access
Deliver seamless support by enabling multiple agents to collaborate on shared accounts and jointly manage high conversation volumes.
Read MoreWhatsApp Auto Reply
Streamline customer interactions with automated messaging workflows. Instantly respond to common inquiries, send follow-ups, or route to agents.
Read MoreAnalytics
Gain data-driven insights into the business impact of your WhatsApp communication through detailed analytics and quantify your ROI.
Read MoreWhatsApp Business API
Utilize WhatsApp's API for business purposes, enabling streamlined customer communication & integration for efficient messaging.
Read MoreBroadcast Campaign
Conduct targeted outreach to a mass audience through pre-scheduled messages, promoting your products, services, or updates at scale.
Read MoreLive Chat
Engage with customers in real-time with interactive messaging, providing immediate assistance and fostering customer experience.
Read MoreWhatsApp Business Web
Ensure conversations are always within reach without device limitations. Empower teams to efficiently manage high WhatsApp volumes on desktops.
Read MoreWhatsApp Bulk Messages
Send timely announcements, event invites, special offers, and more at scale to inspire action and nurture meaningful customer relationships.
Read MoreWhatsApp Automation
Increase sales by integrating third-party tools to automatically send WhatsApp messages based on customer behavior.
Read MoreExperience these features firsthand. Consult our experts
Quick and easy setup
Work with our consultants to integrate all your tools and get started instantly.
Personalized assistance
Enjoy 24/7 customer support to address your business needs.
Automation
Automate tedious tasks so you can focus on what really matters.
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Sign up for ControlHippo and get started with a free trial. Explore its features and witness its full-on benefits in the real business environment.