AI Suite That’s Built to Care for Your Customers
A Smarter, More Efficient & Productive Communication Platform.
Connect with Customers Everywhere
Unify chats from your website, apps, and messaging platforms into one inbox, Continue conversations across channels without losing context.
- Unified inbox across website, apps, and messaging platforms.
- Continues conversations across channels without losing context.
- Enables 24/7 customer engagement without extra staff.
- Built-in calendar for frictionless meeting bookings.
Why you need Omnichannel?
Grow Your Sales with ControlHippo AI
Intelligent chat agent designed to drive sales, enhance engagement, and qualify leads.
- Instantly engages visitors, answers questions, and books demos.
- Auto-scores and routes leads to your sales team.
- Always active - handles sales chats 24/7.
- Built-in calendar for frictionless meeting bookings.
How ControlHippo AI Boosts Your Sales?
Human-First AI Customer Support
Always-available support chat agent that delivers fast, friendly, and frictionless customer service.
- Responds in seconds, resolves issues in minutes.
- Understands customer history, tone, and intent.
- Smoothly hands off to human agents with full context.
- Pull answers from your help center instantly.
Why Choose ControlHippo AI for Support?
Set it and forget it
From lead nurturing to support, Automated Workflows streamline operations across your entire customer journey.
- Instantly qualifies and routes leads based on triggers.
- Sends automated follow-ups, reminders, and updates.
- Auto-books demos without manual effort.
- Routes chats by urgency, language, or topic.
How ControlHippo AI Boosts Your Sales?
Intelligent Insights for Decisions Making
AI-powered analytics to gain instant access to the insights that drive performance across sales, support, and every customer touchpoint.
- Tracks user behavior to reveal drop-offs and opportunities.
- Real-time dashboards show CSAT, lead response, and more.
- Alerts you to spikes, delays, or missed SLAs.
- Forecasts outcomes and recommends next best actions.
Know What’s Working. Fix What’s Not.
From First Hello to Loyal Customer
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
Connect Top Messaging Channels with ControlHippo
Integrate popular messaging apps with ControlHippo for simplified communication, better customer engagement, and efficient support.
Integrate WhatsApp with ControlHippo to amplify customer engagement. Simplify communications, automate responses, and gain real-time insights.
- Track message delivery and read status to improve follow-up.
- Customize automated workflows to fit your business needs.
- Utilize message templates for consistent communication.
- Leverage AI-powered chatbots for instant customer support.
WhatsApp Business API
Integrate WhatsApp Business API with ControlHippo. Optimize messaging operations and organize business workflows.
- Conduct targeted outreach via Broadcast Campaigns for updates.
- Engage customers in real-time using the Live Chat feature.
- Send bulk messages for announcements and offers effortlessly.
- Integrate tools like CRMs to better understand customer behavior.
Connect Instagram with ControlHippo to manage customer inquiries in one platform. Engage users, respond promptly, and boost brand visibility.
- Efficiently handle more than one Instagram account from a single window.
- Better manage each query with features like Chat Labels and Assign Chat.
- Automate responses to common questions through Chat Automation.
- Analyze performance metrics to improve engagement strategies.
Telegram
Integrate Telegram with ControlHippo to improve your customer communication and optimize support processes with tailored features.
- Empower users to add as many Telegram accounts as they want.
- Instantly address common queries with custom Auto Replies.
- Automate routine tasks and responses to reduce manual effort.
- Analyze your communication effectiveness with detailed Analytics.
Integrate email accounts with ControlHippo to manage customer inquiries from one single dashboard. Better organize communication and improve response times.
- Centralize all email interactions in one easy-to-use interface.
- Track response times to ensure timely customer support.
- Enable multiple agents to manage shared email accounts.
- Automate responses to frequently asked questions effectively.
Facebook Messenger
Integrate Facebook with ControlHippo to better manage customer interactions. Provide prompt support and drive engagement.
- Manage multiple Facebook pages/accounts from one dashboard.
- Easily connect CRM and other tools/platforms for better management.
- Set up custom responses to FAQs through the Auto Reply feature.
- Monitor engagement metrics to refine your communication strategies.
Google RCS
Connect Google RCS with ControlHippo for augmented messaging capabilities. Engage customers in real-time and improve interaction efficiency.
- Customize message templates for quick and efficient communication.
- Sync conversations across multiple devices for consistent access.
- Monitor and manage interactions from a centralized control panel.
- Utilize real-time metrics to adjust messaging strategies effectively.
Viber
Connect Viber with ControlHippo for efficient customer communication. Utilize messaging tools to improve interactions and manage support.
- Automate ticket creation from Viber chats to streamline support.
- Access chat history for better context and informed responses.
- Connect CRMs and other tools for smoother work processes.
- Analyze communication data to enhance engagement strategies.
Integrate WeChat with ControlHippo to enrich customer service on this popular platform. Execute and monitor your communication strategies effectively.
- Track and manage conversation history for improved customer support.
- Utilize automated workflows to streamline communication tasks efficiently.
- Integrate with other messaging platforms for a unified experience.
- Implement multi-language support to cater to a global audience.
X
Connect X with ControlHippo for real-time customer engagement. Manage tweets and direct messages in minutes for quality support.
- Customize response templates to match your brand's voice and style.
- Set up alerts for urgent messages to prioritize immediate attention.
- Manage multiple Twitter accounts efficiently from a single dashboard.
- Gain insights into engagement trends to optimize your strategy.
Sync Your Team Communications into Your CRM Without Any Hassle
Effortlessly connect and serve customers across channels all through one coordinated dashboard.
Unlimited potential, Endless possibilities with ControlHippo.
Healthcare
Faster Onboarding, Better Communication, Smarter Care
- Automate patient registration and appointment scheduling.
- Provide instant answers to patient queries.
- Improve team coordination and response times.
Insurance
Accelerate Policy Issuance, Simplify Claims, Personalize Every Interaction
- Instant Claims Routing via Automate workflows for faster settlements.
- AI streamlines decisions, tailors policies, and converts quotes into customers.
- Auto-Retention: Renewal reminders and omnichannel nudges reduce churn.
Logistics
Efficient Shipments, Smarter Tracking, Faster Delivery
- Automatically update shipment statuses.
- Optimize delivery routes to save time and costs.
- Automate customer queries about shipments.
E-commerce
Increase Sales, Automate Support, Improve Experience
- Recover abandoned carts with automated reminders.
- Personalize product recommendations for higher sales.
- Provide 24/7 support for customer queries.
Retail
Drive Foot Traffic, Enhance Loyalty, Streamline Sales
- Help customers quickly find and purchase products in-store.
- Automate loyalty rewards and promotions to boost repeat visits.
- Track inventory in real time and notify customers of product availability.
IT & SaaS
Automate Leads, Simplify Onboarding, Support Smarter
- Automate lead qualification and routing.
- Simplify client onboarding and setup.
- Provide 24/7 support for common tech issues.
Education
Simplify Enrollment, Personalize Learning, Enhance Engagement
- Automate student enrolment and updates.
- Recommend personalized courses based on student data.
- Provide automated support for common queries.
From faster replies to better engagement and happier customers, these numbers tell the story of how ControlHippo empowers businesses to succeed.
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Increase Customer Satisfaction Rate
Increase in Engagement
Increase in Productivity
Increase Customer Retention Rate
ControlHippo for Multiple Platforms
Stay connected no matter where you are. ControlHippo is your constant companion, available on iOS, Android, as a WebApp, and Google Chrome Extension.
See ControlHippo at Work: A Video Guide
Streamline your team’s workflow with real-time collaboration and effortless task management.
AI Messaging with Human Impact
Get Started with ControlHippo Today!
Deliver seamless sales and support experiences at every customer touchpoint with AI-powered precision.