Integrate WhatsApp Conversations into Webhooks CRM with ControlHippo

With Webhooks and ControlHippo, businesses can send automated messages to customers based on predefined criteria. Build strong relationships by notifying customers if they approach beyond the standard operating hours, sending weekly reminders, etc.

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Webhooks Integration Features

Automated Customer Updates

With Webhooks and ControlHippo, businesses can send automated messages to customers based on a predefined trigger or criteria. Build strong relationships by notifying customers if they approach beyond the standard operating hours, sending weekly reminders, etc.

Valuable Performance Analytics

Combine Webhooks with ControlHippo to achieve instant data transfer during a specific period and evaluate the performance of your team. Analyse agent activity, response time, conversion rate, resolution time, etc. to put forth informed strategies and impactful decisions.

Instant Notification

Notify support agents when a customer raises a query, escalates a problem, fills a form, or responds to campaign messages. Secure customer trust by enabling agents to respond promptly and minimize query resolution times with Webhooks integration.

Track Campaign Performance

Send product updates, marketing messages, promotional offers, deals, etc. effortlessly to many people at once and track the performance of such campaigns. Gather insights on message read rates, open rates, etc., by integrating Webhooks with WhatsApp shared inbox.

Customize Connectivity with ControlHippo- Webhooks Integration

Improve data flow and connectivity across platforms with ControlHippo’s Webhooks integration, ensuring seamless communication and information exchange.

Offer instant query resolution and reduce response times

Minimize customer response times with instant agent notifications whenever there is a customer query or escalation.
Set automated responses and away messages to respond faster and secure customer trust and credibility.
Webhooks integration helps improve conversion rates by responding to product information requests promptly and efficiently.

Improve sales with robust campaign monitoring

Combine ControlHippo’s broadcast feature with Webhooks’s data transfer to set up and monitor campaigns.
Customize your strategy and promote informed decisions by monitoring the open rates and read rates.
Boost your sales efficiency by promoting your business and offerings to many people at once.

Access performance analytics for decision-making

Leverage real-time data and analytics to monitor the functioning of your customer support agents.
Webhooks integration helps promote informed decisions with efficient transfer of agent performance data.
Optimize customer support functioning and efficiently plan resource allocation by integrating ControlHippo with Webhooks.