By accessing and using our website, you (referred to as “User”) agree to abide by the following Terms and Conditions, which establish the rights and responsibilities of all users in relation to controlhippo.com and any other agreements or legal relationships with ControlHippo (referred to as the “Company”).
To access and use controlhippo.com, you must accept and comply with these Terms and Conditions. They apply to all visitors, users, and anyone else who accesses or uses controlhippo.com. If you do not agree with any part of these Terms and Conditions, please refrain from accessing controlhippo.com.
While the contractual relationship regarding our products exists solely between the Company and users, we want to make it clear that if controlhippo.com is provided to you by a third party, that party may also enforce these Terms as a third-party beneficiary.
controlhippo.com is provided by:
APPITSIMPLE TECHNOLOGIES LLP
D- 3rd Floor, Signature 2
Ahmedabad, Gujarat 382210, India
Company contact email: [email protected]
“controlhippo.com” encompasses the following:
– This website, along with its subdomains and any other websites through which the Company provides its Service.
– Applications for mobile, tablet, and other smart device systems.
– The Application Program Interfaces (API).
– The Service itself.
– Any applications, sample and content files, source code, scripts, instruction sets, or software included as part of the Service, along with any related documentation.
By using controlhippo.com, Users confirm that they meet the following requirements:
– Users represent a business entity.
– Users must be recognized as adults under applicable law.
– Users have the legal capacity to enter into a binding Agreement.
– Users are not located in a country subject to a U.S. Government embargo or designated as a “terrorist-supporting” country by the U.S. Government.
– Users are not listed on any U.S. Government list of prohibited or restricted parties.
1.1 ACCOUNT REGISTRATION
To use the Service, Users must register and create a User account by providing all necessary and accurate information. Failure to do so will result in the unavailability of the Service.
Users are responsible for maintaining the confidentiality and security of their login credentials. Therefore, Users must choose strong passwords that meet controlhippo.com’s highest standards of strength.
By registering, Users agree to take full responsibility for all activities performed using their username and password.
If Users suspect that their personal information, including User accounts, access credentials, or personal data, has been violated, improperly disclosed, or stolen, they must immediately notify the Company through the contact details provided in this document.
CONDITIONS FOR ACCOUNT REGISTRATION
Account registration on controlhippo.com is subject to the following conditions, which Users must comply with:
– Accounts registered by bots or any other automated methods are not permitted.
– Each User may only register one account, unless explicitly permitted.
– A User account may not be shared with other individuals, unless explicitly allowed.
Users can terminate their account and discontinue using the Service at any time by following these steps:
– Using the account termination tools provided on controlhippo.com.
– Directly contacting the Company through the contact details provided in this document.
However, account termination will not be possible until the subscription period paid for by the User has expired.
ACCOUNT SUSPENSION AND DELETION
The Company reserves the right, at its sole discretion, to suspend or delete User accounts at any time and without notice if they are deemed inappropriate, offensive, or in violation of these Terms.
The suspension or deletion of User accounts does not entitle Users to any claims for compensation, damages, or reimbursement.
Users remain obligated to pay any applicable fees or prices, even if their accounts are suspended or deleted due to causes attributable to the User.
1.2 CONTENT PROVIDED BY THE COMPANY
Unless otherwise specified or clearly indicated, all content available on controlhippo.com is owned or provided by the Company or its licensors.
The Company makes every effort to ensure that the content provided on controlhippo.com complies with applicable legal provisions and respects third-party rights. However, it may not always be possible to guarantee such compliance.
If Users have any complaints regarding related content, they are encouraged to report them using the contact details provided in this document, without prejudice to their legal rights.
ALL RIGHTS RESERVED
The Company retains all intellectual property rights for the content provided on controlhippo.com.
Users are not permitted to use the content in any way that is unnecessary or not implicitly required for the proper use of the Service.
Specifically, Users may not copy, download, share (beyond the specified limits), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer/assign to third parties, or create derivative works from the content available on controlhippo.com. Users may not allow any third party to do so through their own account or device, even without their knowledge.
Where explicitly stated on controlhippo.com, Users may download, copy, and/or share certain content available through controlhippo.com for their personal and non-commercial use, provided they correctly implement the required copyright attributions and other attributions requested by the Company.
Any applicable statutory limitations or exceptions to copyright shall remain unaffected.
1.3 CONTENT PROVIDED BY USERS
The Company allows Users to upload, share, or provide their own content on controlhippo.com.
By providing content to controlhippo.com, Users confirm that they have the legal right to do so and that they are not infringing any statutory provisions or third-party rights.
Further guidelines on acceptable content can be found in the section of these Terms that outlines acceptable uses.
RIGHTS REGARDING CONTENT PROVIDED BY USERS
Users acknowledge and accept that by providing their own content on controlhippo.com, they grant the Company a non-exclusive, fully paid-up, and royalty-free license to process such content solely for the operation and maintenance of controlhippo.com, as contractually required.
To the extent permitted by applicable law, Users waive any moral rights in connection with the content they provide to controlhippo.com.
Users acknowledge, accept, and confirm that all content they provide through controlhippo.com is subject to the same general conditions set forth for content on controlhippo.com.
LIABILITY FOR PROVIDED CONTENT
Users bear sole responsibility for any content they upload, post, share, or provide through controlhippo.com. Users acknowledge and accept that the Company does not filter or moderate such content.
However, the Company reserves the right to remove, delete, block, or rectify such content at its discretion and to deny the uploading User access to controlhippo.com without prior notice:
– If a complaint based on such content is received.
– If a notice of intellectual property rights infringement is received.
– Upon the order of a public authority.
– If the Company becomes aware that the content, while accessible via controlhippo.com, may pose a risk to Users, third parties, or the availability of the Service.
The removal, deletion, blocking, or rectification of content does not entitle Users who provided such content, or who are responsible for it, to any claims for compensation, damages, or reimbursement.
Users agree to hold the Company harmless from any claims or damages resulting from the content they provided to or through controlhippo.com.
Although regular backups of content are performed, the Company does not guarantee the absence of data loss or corruption.
Corrupted or invalid backup points may occur due to factors such as content corruption prior to backup or changes during the backup process.
The Company will provide support and attempt to address any known or discovered issues that may affect the backup of content. However, Users acknowledge that the Company bears no liability for the integrity of content or the successful restoration of content to a usable state.
Users are responsible for maintaining a complete and accurate copy of any content in a location independent of the Service.
1.4 ACCESS TO EXTERNAL RESOURCES
Through controlhippo.com, Users may have access to external resources provided by third parties. Users acknowledge and accept that the Company has no control over such resources and is not responsible for their content and availability.
The conditions applicable to any resources provided by third parties, including any rights granted in the content, are determined by the respective third parties’ terms and conditions or, in the absence of such terms, applicable statutory law.
1.5 ACCEPTABLE USE
Users must use controlhippo.com and the Service strictly within their intended purpose as outlined in these Terms and in compliance with applicable laws and regulations. Users are solely responsible for ensuring that their use of controlhippo.com and/or the Service does not violate any laws, regulations, or third-party rights.
To protect its legitimate interests, the Company reserves the right to take appropriate measures, including denying Users access to controlhippo.com or the Service, terminating contracts, and reporting any misconduct to the relevant authorities (e.g., judicial or administrative authorities), if Users engage or are suspected of engaging in any of the following activities:
– Violating laws, regulations, and/or these Terms.
– Infringing third-party rights.
– Substantially impairing the Company’s legitimate interests.
– Offending the Company or any third party.
1.6 AFFILIATE PROGRAM
controlhippo.com offers Users the opportunity to receive benefits if they recommend controlhippo.com to new Users who subsequently purchase a Subscription, subject to the terms and conditions outlined in the Affiliate registration process.
While there is no general limit on the number of people that can be invited, the amount of benefits each User can receive may be limited. The Company reserves the right to terminate the program at its discretion.
1.7 SOFTWARE LICENSE
The Company and/or its licensors hold all intellectual or industrial property rights and other exclusive rights to the software, technical applications, and related components embedded in or associated with controlhippo.com.
Subject to Users’ compliance with these Terms and regardless of any conflicting provisions, the Company grants Users a revocable, non-exclusive, non-sublicensable, and non-transferable license to use the software and/or any other technical means embedded in the Service within the scope and for the purposes of controlhippo.com and the Service.
This license does not grant Users any rights to access, use, or disclose the original source code. The software, along with any related techniques, algorithms, and procedures, remains the sole property of the Company or its licensors.
All rights and license grants to Users will immediately terminate upon termination or expiration of the Agreement.
1.8 API USAGE TERMS
Users may access their data related to controlhippo.com through the Application Program Interface (API). The use of the API, including via third-party products or services that access controlhippo.com, is governed by these Terms. Furthermore, Users expressly understand and agree that the Company bears no responsibility and shall not be held liable for any damages or losses resulting from the User’s use of the API or any third-party products or services that access data through the API.
2. SUBSCRIPTION TERMS
The fees, duration, and conditions for purchasing Subscriptions are described below and in the dedicated sections of controlhippo.com. Unless specified on the Order Form, the Subscription Products provided on controlhippo.com, as part of the Service, are subject to the following terms:
2.1 FREE TRIAL
Users have the option to test controlhippo.com during a limited and non-renewable trial period at no cost. Some features or functions may not be available during the trial period.
Further conditions applicable to the trial period, including its duration, will be specified on controlhippo.com. The trial period automatically ends and does not convert into a paid Product unless the User actively purchases such a paid Product.
The Company reserves the right to modify the terms and conditions of the Free Trial offer or cancel the Free Trial offer at any time without notice.
2.2 PRODUCT DESCRIPTION
Prices, descriptions, or availability of Products are outlined on controlhippo.com and are subject to change without notice.
While the Products are presented on controlhippo.com with the utmost technical accuracy, any representation on controlhippo.com, including graphic materials, images, colors, and sounds, is for reference only and does not imply a warranty regarding the characteristics of the purchased Product.
The characteristics of the selected Product will be outlined during the purchasing process and in the dedicated sections of controlhippo.com.
2.3 ORDER SUBMISSION
The steps taken from choosing a Product to submitting an order form part of the purchasing process. Users must choose the desired Product and verify their purchase selection. After reviewing the information displayed in the purchase selection, Users may place the order by submitting it.
When the User submits an order, the following applies:
– Submitting an order constitutes contract conclusion, creating an obligation for the User to pay the specified price, taxes, and possible further fees and expenses as displayed on the order page.
– If the purchased Product requires active input from the User (e.g., personal information, specifications, or special wishes), the order submission creates an obligation for the User to cooperate accordingly.
Users are informed about any fees, taxes, and costs that will be charged during the purchasing process and before order submission.
Unless specified otherwise, Prices displayed do not include any applicable fees, taxes, and costs, which may vary depending on the section of controlhippo.com the User is browsing.
The Company may, at its sole discretion and at any time, modify the Subscription fees. Any changes to Subscription fees will take effect at the end of the current Subscription period. The Company will provide Users with reasonable prior notice of any fee changes.
By continuing to use the Service after the modified Subscription fee comes into effect, Users agree to pay the modified Subscription fee amount.
Paid Subscription fees are generally non-refundable, except when required by law. There will be no refunds or credits for partially unused service periods, upgrade/downgrade refunds, or unused service periods. However, the Company may consider certain refund requests on a case-by-case basis at its sole discretion.
The Company may offer discounts or special offers for the purchase of Products, subject to eligibility criteria and terms and conditions specified on controlhippo.com. Offers and discounts are granted at the sole discretion of the Company and do not create any future claim or right for Users. Discounts or offers may have a limited validity period, based on the Company’s time zone.
Discounts may be based on Coupons, and Users must adhere to the following rules for coupon usage:
– Coupons are valid only when used as specified within the specified timeframe.
– Coupons must be used in their entirety at the time of purchase; partial use is not permitted.
– Single-use Coupons can only be applied once per purchase, even for recurring purchases.
– Coupons cannot be combined cumulatively.
– Users are not entitled to any credit, refund, or compensation if there is a difference between the Coupon value and the redeemed value.
– Unless otherwise specified, all discounts expire at the end of the first billing period.
2.7 METHODS OF PAYMENT
Accepted payment methods and any additional conditions or fees associated with them will be provided during the purchasing process on controlhippo.com. Some payment methods are managed directly by the Company, while others are provided by third-party services. In case of payment failure, the Company is not obligated to fulfill the purchase order, and any related costs or fees will be the User’s responsibility.
2.8 SUBSCRIPTION PERIOD
Subscriptions allow Users to receive a Product continuously or regularly for a specified period. Paid subscriptions start on the day the payment is received by the Company. Users will be billed in advance on a recurring basis (e.g., monthly, quarterly, or annually), depending on the chosen Subscription plan. Users must pay the recurring fee in a timely manner to maintain their subscriptions.
Subscriptions are automatically renewed using the chosen payment method unless the User cancels the subscription within the specified termination deadlines. If automatic billing fails, the User will receive an electronic invoice and access to controlhippo.com may be suspended until payment is received.
Recurring subscriptions can be terminated at any time by providing a clear termination notice to the Company. Termination takes effect at the end of the current period if notice is received before the subscription renews; otherwise, automatic renewal applies.
2.9 ADDITIONAL CHARGES
Users may incur additional charges if their usage exceeds the limits of their Subscription. Details about Subscription limits are provided during the purchasing process and on controlhippo.com. Users agree to pay any additional charges at the end of each billing period.
2.10 LATE PAYMENT
Failure to make timely payments may result in the Company suspending access to the Services. Late fees, determined by the lesser of 10% of the outstanding balance per month or the maximum rate permitted by law, may be assessed. All outstanding amounts become due and payable without delay.
2.11 APPLICABLE TAXES
Fees displayed are exclusive of any applicable taxes or government charges. Users are responsible for paying such taxes and charges and will indemnify and hold the Company harmless.
2.12 THIRD-PARTY FEES
Fees for controlhippo.com services do not include any charges imposed by third parties (e.g., Messaging Platforms). Users are responsible for paying such charges directly to the third party or through controlhippo.com if resold. If additional requirements are imposed by a third
party, controlhippo.com may charge the User for the additional service.
- ADDITIONAL SERVICES
3.1 TERMS AND CONDITIONS FOR EXTRA FEATURES
3.2 PERFORMANCE OF ADDITIONAL SERVICES
Purchased additional services will be performed or made available within the specified timeframe on controlhippo.com or as communicated before order submission. Additional services are provided based on payment.
- RIGHT OF WITHDRAWAL
The right of withdrawal is not applicable on controlhippo.com, except when required by law. Users acknowledge and accept that due to the nature of its offering, contracts concluded over controlhippo.com are not eligible for the right of withdrawal.
- LIABILITY AND INDEMNIFICATION
5.1 GENERAL LIABILITY AND INDEMNIFICATION
The User agrees to indemnify and hold the Company, its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, and employees harmless from any claim or demand, including lawyer’s fees and costs, made by any third party due to or in relation to the User’s culpable use of or connection to the Service, violation of these Terms, infringement of any third-party rights, or statutory provisions by the User or its affiliates, officers, directors, agents, co-branders, partners, and employees, to the extent allowed by applicable law.
Unless explicitly stated otherwise and without prejudice to applicable statutory product liability provisions, Users do not have the right to claim damages against the Company or any person acting on its behalf unless damages have been caused intentionally or through gross negligence, or if they affect life, health, or physical integrity. In any event of liability, the compensation may not exceed the total payments received by the Company from the User based on the contract over a period of 12 months, or the duration of the Agreement if shorter.
Some jurisdictions may not allow the exclusion of certain liabilities or limitations on applicable statutory rights. In such cases, the exclusions and limitations set forth in this section will be applied to the extent enforceable under applicable law.
5.2 LIABILITY AND INDEMNIFICATION: AUSTRALIAN USERS
LIMITATION OF LIABILITY
5.3 LIABILITY AND INDEMNIFICATION: US USERS
DISCLAIMER OF WARRANTIES
controlhippo.com is provided on an “as is” and “as available” basis. The use of the Service is at the User’s own risk. To the maximum extent permitted by applicable law, the Company expressly disclaims all conditions, representations, and warranties, whether express, implied, statutory, or otherwise, including but not limited to any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information obtained from the Company or through the Service will create any warranty not expressly stated herein.
Without limiting the foregoing, the Company does not warrant that the content is accurate, reliable, or correct; that the Service will meet the User’s requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or obtained through the use of the Service is downloaded at the User’s own risk, and the User will be solely responsible for any damage to their computer system or mobile device or loss of data resulting from such download or use of the Service.
The Company does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service
- COMMON PROVISIONS
6.1 NO WAIVER
The Company’s failure to assert any right or provision under these Terms shall not be deemed a waiver of such right or provision. Any waiver by the Company shall not constitute a continuing waiver of the same or any other term.
6.2 SERVICE INTERRUPTION
To ensure the highest level of service, the Company reserves the right to interrupt the Service for maintenance, system updates, or any other necessary changes. Users will be appropriately informed of any such interruptions.
In compliance with the law, the Company may also choose to suspend or terminate the Service. If the Service is terminated, the Company will cooperate with Users to facilitate the withdrawal of their Personal Data or information in accordance with applicable legal requirements.
Furthermore, the Service may not be available due to circumstances beyond the Company’s reasonable control, such as “force majeure” events (e.g., labor actions, infrastructure breakdowns, blackouts, etc.).
6.3 “AS IS” AND “AS AVAILABLE” DISCLAIMER
The Service is provided to you “AS IS” and “AS AVAILABLE,” with all faults and defects, without any warranties of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates, licensors, and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to the warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties that may arise out of course of dealing, course of performance, usage, or trade practice.
The Company does not guarantee that the Service will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards, be error-free, or that any errors or defects can or will be corrected.
Additionally, the Company and its providers do not make any representations or warranties regarding the operation or availability of the Service, the accuracy, reliability, or currency of any information or content provided through the Service, or the absence of viruses or other harmful components in the Service, its servers, or communications sent by the Company.
Some jurisdictions may not allow the exclusion of certain types of warranties or the limitation of certain rights of consumers, so the above exclusions and limitations may not apply to you. However, in such cases, the exclusions and limitations will be applied to the maximum extent permitted by applicable law.
6.4 SERVICE RESELLING
Users are prohibited from reproducing, duplicating, copying, selling, reselling, or exploiting any portion of controlhippo.com and its Service without the express prior written permission of the Company, whether directly or through a legitimate reselling program.
6.5 INTELLECTUAL PROPERTY RIGHTS
Except as otherwise specified, all intellectual property rights related to controlhippo.com, including but not limited to copyrights, trademark rights, patent rights, and design rights, are the exclusive property of the Company or its licensors, and are protected by applicable laws or international treaties concerning intellectual property.
All trademarks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with controlhippo.com are the exclusive property of the Company or its licensors, and are protected by applicable laws or international treaties concerning intellectual property.
6.6 TRADEMARK LICENSE
During the Term, the User grants the Company a worldwide, non-exclusive, non-transferable, and non-sub-licensable (except to affiliates) royalty-free license to use the User’s trademarks and logos solely in connection with the marketing, advertising, and promotion of the Company’s Solution. This includes listing the User and their Application on the Company’s Website, in accordance with
the User’s reasonable trademark usage guidelines. The User may require the Company to cease using their trademarks and logos if it would have a materially adverse effect on the User’s image and associated goodwill, as reasonably determined by the User.
6.7 CHANGES TO THESE TERMS
The Company reserves the right to amend or modify these Terms at any time. In the event of a material change, the Company will make reasonable efforts to provide prior notice to Users regarding the new terms. The determination of what constitutes a material change shall be at the sole discretion of the Company.
Such changes will only affect the User’s relationship with the Company going forward. The continued use of the Service will indicate the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms may entitle either party to terminate the Agreement. The previous version of the Terms that was applicable prior to the User’s acceptance can be obtained from the Company.
6.8 ASSIGNMENT OF CONTRACT
The Company reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes to these Terms will apply accordingly.
Users may not assign or transfer their rights or obligations under these Terms without the written permission of the Company.
All communications related to the use of controlhippo.com must be sent using the contact information provided in this document.
If any provision of these Terms is deemed invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
SEVERABILITY: US USERS
If any provision is found to be invalid or unenforceable, it shall be interpreted, construed, and reformed to the extent necessary to make it valid, enforceable, and consistent with its original intent. These Terms constitute the entire agreement between Users and the Company regarding the subject matter and supersede all prior communications and agreements between the parties. These Terms will be enforced to the fullest extent permitted by law.
SEVERABILITY: EU USERS
In the event that any provision of these Terms is or becomes void, invalid, or unenforceable, the parties will make reasonable efforts to agree on valid and enforceable provisions to replace the void, invalid, or unenforceable parts through amicable negotiations. If such agreement cannot be reached, the void, invalid, or unenforceable provisions will be replaced with the applicable statutory provisions, to the extent permitted by or stated in the applicable law.
The nullity, invalidity, or impossibility to enforce a particular provision shall not nullify the entire Agreement unless the severed provisions are essential to the Agreement or of such importance that the parties would not have entered into the contract if they had known the provision would be invalid. It shall also not nullify the Agreement in cases where the remaining provisions would impose an unacceptable hardship on any party.
6.11 AUTHORITATIVE VERSION OF THESE TERMS
These Terms are prepared and revised in English. Other language versions of these Terms are provided for informational purposes only. In the event of any inconsistency between different linguistic versions, the original English version shall always prevail.
6.12 GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where the Company is based, as disclosed in the relevant section of this document, without regard to conflict of laws principles.
6.13 VENUE OF JURISDICTION
Any controversy arising from or related to these Terms shall be exclusively submitted to the jurisdiction of the courts located in the jurisdiction where the Company is based, as displayed in the relevant section of this document.
6.15 FAIR USE POLICY
To ensure the provision of a quality service to all Users and prevent the behavior of a few from disadvantageing the majority, Users agree to abide by any fair use policy that the Company may apply. The Company reserves the right to enforce limits on any or all provisions of the Service, including but not limited to messages, contacts, properties, snippets, files, or any other characteristic of the Product that may be added to the Service in the future. Users shall not use the System in any manner that could damage, disable, overburden, or impair the Service or interfere with the experience of other parties.
- DISPUTE RESOLUTION
7.1 AMICABLE DISPUTE RESOLUTION
Users are encouraged to bring any disputes to the attention of the Company, which will attempt to resolve them amicably. While Users always retain the right to take legal action, in the event of any controversy regarding the use of controlhippo.com or the Service, Users are requested to contact the Company using the provided contact details in this document. Users may submit a complaint, including a brief description and relevant order, purchase, or account details, to the Company’s email address specified in this document.
- DEFINITIONS AND LEGAL REFERENCES
controlhippo.com (or this application): Refers to the property that enables the provision of the Service.
AGREEMENT: Refers to any legally binding or contractual relationship between the User and the Company, governed by these Terms.
COUPON: Refers to any code or voucher, in print or electronic form, that allows the User to purchase the Product at a discounted price.
COMPANY (or WE): Indicates the natural person(s) or legal entity that provides controlhippo.com and/or the Service to Users.
PRODUCT: Refers to a good or service available for purchase through controlhippo.com, such as physical goods, digital files, software, booking services, etc. The sale of Products may be part of the Service.
SERVICE: Refers to the service provided by controlhippo.com, as described in these Terms and on controlhippo.com.
TERMS: Refers to all provisions applicable to the use of controlhippo.com and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.
USER (or YOU): Indicates any natural person or legal entity using controlhippo.com.