What is ControlHippo's shared WhatsApp inbox?

ControlHippo's shared WhatsApp inbox is a centralized platform that allows multiple users to manage WhatsApp messages collaboratively. This will ensure prompt responses and efficient communication with patients.

How does ControlHippo improve patient satisfaction?

ControlHippo improves patient satisfaction by streamlining communication processes and enabling faster response times to inquiries. Moreover, it also ensures efficient appointment scheduling, personalized interactions, and better follow-up support. All these benefits result in a superior patient experience.

Is ControlHippo suitable for small medical businesses?

Yes, ControlHippo WhatsApp shared inbox is suitable for businesses of all sizes. Its scalable features allow small medical businesses to effectively manage patient communications, streamline operations, and deliver high-quality services to their clientele.

Can ControlHippo integrate with existing CRM systems?

Yes, ControlHippo offers seamless integration with various CRM systems. This will allow businesses to centralize patient communication data, automate workflows, and gain deeper insights into patient interactions. Eventually, it improves engagement and service delivery.

How secure is ControlHippo for managing patient data?

ControlHippo prioritizes data security and compliance. It leverages robust encryption protocols and regular audits to safeguard patient information. Additionally, it also ensures HIPAA compliance and maintains patient confidentiality at all times.

Omnichannel Communication Platform for the Medical

Manage patient communications across WhatsApp, Instagram, and Telegram through a unified omnichannel platform.

Simplify appointment scheduling across platforms.
Enrich patient engagement with unified messaging.
Ensure consistent communication across all channels.
Improve response time with automated workflows.

Start 10-day Free Trial

Omnichannel Communication Platform for Education

TRUSTED BY TOP BUSINESSES WORLDWIDE

Optimize Healthcare Services with Omnichannel Inbox

Improve patient care by unifying communication across multiple platforms, enhancing efficiency, responsiveness, and overall care quality.

Get More Sales Leads with Omnichannel

Run targeted broadcast campaigns to reach and engage potential leads.
Capture leads from social media channels, emails, phone, and SMS.
Analyze data to measure the effectiveness of lead generation efforts.
Use WhatsApp bulk messages for timely updates and promotions.

Use Automation to Enhance Patient Care

Set up automated replies to handle common patient questions quickly.
Assign chats to specific team members to improve resolution times.
Track unresolved chats to ensure timely follow-ups and issue resolution.
Use live chat features to provide real-time support and assistance.

Surpass Expectations at Every Step

Organize patient conversations with chat labels for streamlined management.
Enable multiple users to manage high volumes of patient interactions.
Provide instant replies to common inquiries for better patient experience.
Analyze patient feedback with analytics to continuously improve services.

Integrate CRM and Other Tools

Connect your CRM system to manage patient information and interactions.
Use automation tools to streamline workflows and reduce manual tasks.
Allow multiple users to access shared accounts for comprehensive support.
Use detailed reporting to assess communication effectiveness and ROI.

Major Use Cases of WhatsApp Shared Inbox

Customer Support
Manage queries, provide swift responses, enhance customer satisfaction effortlessly.

Team Collaboration
Efficiently coordinate tasks, share updates, foster seamless teamwork dynamics.

Sales Engagement
Engage prospects, nurture leads, and close it faster with personalized interactions.

Marketing Campaigns
Broadcast promotions, gather feedback, and analyze campaign effectiveness collaboratively.

How to Integrate ControlHippo With ZOHO and other CRM Solutions?

Step 1: Navigate to the 'Integrations' tab on ControlHippo's Dashboard.

Step 2: Pick your preferred CRM from the available options.

Step 3: Authenticate integration by logging into your CRM account.

Step 4: Allow and install the tool to complete the integration process.

Step 5: Customize data sharing preferences between ControlHippo and your CRM.

Integrations

Sync Your Team Communications into Your CRM Without Any Hassle

View Integration

Top-Notch Features to Manage WhatsApp Communication in Medical Industry

Use Case by Industry

Retail

Real Estate

Healthcare

Hospitality

E - Commerce

More Industry

Hear From Our Customers

We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.

Boban Jagodic Sales Assistant

We've experienced exceptional customer support from the ControlHippo team. They are responsive and beyond to assist with any queries.

Patrick Willis Head of Sales & Marketing

Deliver Seamless Patient Care with ControlHippo

Address and overcome all the communication challenges in your medical business with ControlHippo Omnichannel Inbox.

Signup For Free

Frequently Asked Questions for Medical Industry

Can I use ControlHippo to manage patient inquiries across different channels?

Yes, ControlHippo allows you to manage patient inquiries across various channels, such as WhatsApp, Instagram, Telegram, email, and more, from one centralized platform. This ensures quick and efficient responses.

Can ControlHippo integrate with existing CRM systems?

Yes, ControlHippo integrates with CRM systems to synchronize patient communication data. This allows for personalized service and improved patient management.

How does ControlHippo ensure data security and privacy?

ControlHippo adheres to strict data protection standards and compliance regulations to ensure your patient information is secure and confidential.

What features does ControlHippo offer for managing patient queries?

ControlHippo Omnichannel Inbox for the medical industry offers a range of features to manage patient queries, such as Label Chat, Assign Chat, Auto-Replies, Live Chat, Bulk Messages, and more.

Can I automate responses to common patient questions?

Yes, ControlHippo allows you to set up automated replies for frequently asked questions to save time and improve response efficiency.

How do I get started with ControlHippo?

To get started with ControlHippo Omnichannel Inbox, sign up for a free trial, connect your communication channels, integrate necessary tools, and customize settings. For any assistance, get in touch with our support team.