ControlHippo: The Best DelightChat Alternative
Not happy with the DelightChat customer service and marketing tool? Switch to ControlHippo
a top WhatsApp shared inbox solution for sales, support, and marketing teams.
ControlHippo Vs DelightChat: Feature-wise Comparison
Take a look at our detailed analysis of the features of ControlHippo and DelightChat to better understand
which solution aligns with your business requirements or is best suited for your business.
 |
 |
|
|---|---|---|
| Pricing | $20 | $79-$249 |
| Messaging Channels | ||
| Unlimited contact sync | ||
| Chrome Extension | ||
| Connect one or multiple numbers | Wide Range | Limited |
| Shared Inbox interface | 24/7 | Limited |
| One-click integration | ||
| Broadcast Channels | ||
| Contact Merge | ||
| Team Inbox | ||
| Custom Inbox | ||
| User-based Access | ||
| Sync media & attachments in CRM | ||
| Start Free trial |
ControlHippo Vs DelightChat: Pricing & Plans
ControlHippo stands out with its simple yet powerful pricing strategy. For just $10/user/month, it allows customers to enjoy a comprehensive package inclusive of all essential features.
On the other hand, DelightChat offers multiple plans, ranging from $49/month to $299/month. In addition, the provider also charges customers for WhatsApp.
With ControlHippo’s transparent and cost-effective pricing, it’s the ideal choice for businesses looking for an affordable solution without compromising functionality.
DelightChat Plan
$49
Per Month- WhatsApp Business API
- Email Inbox
- Live Chat Widget
ControlHippo Plan
$20
Per User/Month- Connect one or Multiple numbers
- Contact sync in CRM from WhatsApp
- Unlimited contact sync
- Chrome Extension for embedded chat view
- Automatically assign and track responsibility for chats
Features That Make ControlHippo #1 WhatsApp Shared Inbox
ControlHippo multi-number shared inbox for WhatsApp houses a range of smart,
collaborative features designed to enhance your agents’ efficiency and customer experience.
Unified Inbox
- Enhance collaboration across sales, support, and marketing teams by centralizing all WhatsApp conversations in a unified inbox.
- Simplify teamwork and information exchange by removing the need to switch between multiple platforms.
- Elevate customer experiences through effortless communication, enabled by a single-window support approach.
- Maintain consistent and efficient responses by accessing all customer interactions and data easily.
Real-time Analytics
- Use real-time insights into team performance and customer interactions for informed decision-making.
- Improve service quality by analyzing real-time data trends and patterns, guiding your efforts effectively.
- Quickly adjust strategies based on up-to-the-minute analytics, thereby boosting overall efficiency.
- Foresee challenges by identifying bottlenecks and areas for improvement in real time.
Easy Integration
- Seamlessly integrate tools like Slack, HubSpot, PipeDrive, and Zoho to extend collaboration beyond WhatsApp.
- Create a centralized communication hub by effortlessly linking multiple platforms and tools.
- Promote cross-platform data sharing and accessibility to eliminate silos, ultimately refining data accuracy.
- Customize your workflow by connecting the tools you already use– enhancing productivity.
Multi-Number Access
- Empower agents to manage chats from various WhatsApp numbers through a user-friendly, single dashboard.
- Ensure a comprehensive overview of customer interactions by centralizing access to multiple numbers.
- Streamline workflows by reducing the need to switch between different interfaces or dashboards.
- Maximize efficiency by seamlessly handling diverse customer conversations– all consolidated in one location.
ControlHippo’s Stellar Rating Across the Web
Businesses love us! From G2 to SoftwareSuggest to Capterra, ControlHippo stands out as the preferred
WhatsApp shared inbox for users across multiple platforms.
Top 5 DelightChat Alternatives In 2023
Look at the top 5 DelightChat alternatives– each designed for specific industries and has its own set of advantages.
Choose the one that aligns best with your business needs.
| Company | Rating | Plan | Learn More |
|---|---|---|---|
ControlHippo |
Starter: $20/user |
Learn More | |
Callbell |
Multiagent chat:$15/user HMultiagent chat:$20/user Enterprise:Custom |
Learn More | |
Timelines.ai |
Pipedrive integration$30/user HubSpot integration$50/user Shared Inbox$40/seat Mass messaging & Automation:$60/seat |
Learn More | |
Wati |
Growth: $49/month Pro: $99/month Business: $299/month |
Learn More | |
Respond.io |
Business: $249/month Team: $79 Enterprise: custom |
Learn More |
Frequently Asked Questions
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Some of the top DelightChat alternatives are ControlHippo, Callbell, Enchant, Respond.io, and Interakt.
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Both DelightChat and ControlHippo are the leading WhatsApp shared inbox platforms. However, when we compare the features, pricing and plans, and system reliability– ControlHippo takes the lead.
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Yes, you can easily switch from DelightChat to ControlHippo and leverage ControlHippo's advanced features by following a simple migration process. We suggest you get in touch with our support team to understand the porting process better.
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Yes! ControlHippo empowers agents by enabling them to access multiple WhatsApp numbers via a single dashboard– ensuring efficient customer interaction management.
Experience ControlHippo: Begin a 10-day Free Trial Today!
Take ControlHippo for a spin with our 10-day Free Trial. Witness how it redefines communication across teams and enhances customer experiences.