ControlHippo Vs Infobip: Feature-wise Comparison
Explore and compare the major features of ControlHippo and Infobip to understand why ControlHippo is the top alternative to Infobip.
Note: The information provided above is accurate to the best of our knowledge and is subject to change without prior notice
Features That Make ControlHippo #1 WhatsApp Shared Inbox
The ControlHippo– the top Infobip alternative, offers you a powerful suite of features and tools tailored to level up every facet of your customer communication and support. Start a free trial today.
Better Manage Business Communication and Collaboration
- Use chat labels to organize and prioritize customer conversations efficiently.
- Assign chats seamlessly among team members for prompt resolutions.
- Ensure conversations are always accessible with WhatsApp Business Web.
- Conduct targeted outreach with broadcast campaigns for mass audiences.
Ensure Swift Resolution With Live Chat Feature
- Engage in real-time with customers through the Live Chat feature.
- Easily track and manage chat statuses for swift issue resolution.
- Utilize WhatsApp Bulk Messages for timely announcements and updates.
- Leverage resolved/unresolved chat features to maintain a clear overview.
Boost Team Efficiency through Collaborative Support
- Enable multiple agents to collaborate on shared WhatsApp accounts.
- Utilize WhatsApp Business API for efficient customer communication.
- Leverage WhatsApp automation to increase sales and engagement.
- Improve your customer support strategies based on data & analytics.
Optimize Customer Interaction with Automated Workflows
- Streamline interactions with WhatsApp auto-reply for instant responses.
- Increase sales by integrating third-party tools for automated messaging.
- Send follow-ups and route inquiries to agents with automated workflows.
- Conduct targeted outreach with broadcast campaigns for product promotion.
Gain Valuable Insights and Measure Business Impact
- Use analytics to gain insights into WhatsApp communication's business impact.
- Measure ROI and other KPIs through our detailed analytics and customized reports.
- Monitor and track agents’ performance in real time for immediate feedback.
- Use real-time insights to adapt strategies for immediate improvements.
Try ControlHippo: Start a 10-day FREE Trial
Experience the power of ControlHippo with a 10-day FREE trial. Explore its features firsthand and gain a deeper understanding of its transformative capabilities.
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
We've experienced exceptional customer support from the ControlHippo team. They are responsive and beyond to assist with any queries.
Frequently Asked Questions
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ControlHippo stands out as the top alternative to Infobip due to its robust feature set, CRM integration, Chrome extension, and multi-channel communication support. Besides, its competitive pricing and superior analytics capabilities make ControlHippo the top alternative to Infobip.
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Yes, ControlHippo is designed to efficiently manage high volumes of messages, thanks to its scalable infrastructure and advanced message routing capabilities.
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Yes, ControlHippo provides better analytics tools that offer deep insights into customer behavior and interaction patterns. This will empower you to make informed decisions and optimize your communication strategies effectively.
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Yes, ControlHippo supports multi-channel communication, including WhatsApp, Facebook, Instagram, WeChat, Email, and more. This ensures that you can connect and serve your customers across various platforms.
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ControlHippo offers features like canned responses, CRM integration, Chrome extension, Telegram messaging, WhatsApp link generator, and WhatsApp broadcast, which are not available in Infobip's basic plan.
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ControlHippo offers a basic plan starting at $20 per user per month, while Infobip offers custom pricing.
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