What is WaliChat?
WaliChat is a customer messaging and engagement platform designed for businesses looking to manage interactions via WhatsApp. It enables customer support teams to streamline conversations & handle inquiries more efficiently across multiple channels.
What is ControlHippo?
ControlHippo is a comprehensive omnichannel platform built to optimize sales and support processes. With powerful automation and actionable insights, it enables businesses to manage customer interactions and support tasks seamlessly across various channels.
ControlHippo Vs WaliChat: Feature-wise Comparison
Here is an exhaustive feature-wise comparison of ControlHippo and WaliChat. Check out why ControlHippo stands out as the most preferred WaliChat alternative.
 |  | |
|---|---|---|
| Overall score |   4.3/5 | 4.7/5 |
| Ease of use | 4/5 | 4.2/5 |
| Value for money (pricing details below) | 4.2/5 | 4.5/5 |
| Design quality | 3.9/5 | 4/5 |
| Features | • Multi-agent chat • Chat tools • Webhooks • WhatsApp CRM • Workflow automation | • Chatbots • Canned Responses • Live Chat • CRM Integration • WhatsApp team inbox • Escalation management |
| Head to head Comparison | • Limited to basic omnichannel capabilities • Limited third-party integrations
Basic engagement tools • Standard support hours
Small to medium businesses with basic needs | • Extensive support across platforms • Robust integrations (CRM, Shopify, etc.) • Advanced tools for engagement and automation • Businesses of all sizes focused on scaling |
| Pricing range | The WaliChat Professional plan starts at $42/user per month, focusing on streamlined customer engagement and effective messaging solutions. | Free plan for small teams with limited features. |
| Try for Free |
Why ControlHippo is the best alternative to WaliChat
ControlHippo is the leading alternative for omnichannel communication solutions, offering more powerful AI and automation features that help businesses manage customer interactions across multiple channels, including WhatsApp, email, and social media. Unlike other platforms, ControlHippo integrates seamlessly with CRM systems, providing valuable insights that enhance team productivity and customer satisfaction.
Features That Make ControlHippo #1 WhatsApp Shared Inbox
ControlHippo offers advanced communication features like shared inbox, message templates, etc., to enhance customer service quality and transform communication efficiency.
Deliver an instant response to customer queries using canned message
- Leverage ControlHippo’s template composer and set up automated responses to frequently asked questions.
- Acknowledge customer messages immediately and demonstrate your commitment to serving them.
- Save agents’ time and allow them to channel their focus on tasks that require human knowledge and support.
Boost sales & communication efficiency with unlimited file upload capacity
- Allow agents to upload files of any size and manage large-scale communication with ease.
- Upload your contact list in the CSV format without any restrictions and reach out to many prospects in one go.
- Enhance the efficiency of your sales and drive engagement to your outbound campaigns with extensive contact lists.
Effortlessly integrate your WhatsApp conversations with the CRM
- Achieve seamless integration with popular CRM tools, including Pipedrive, HubSpot, Slack, etc.
- Eliminate the need to switch between multiple platforms and improve customer support efficiency.
- Leverage insights, customer data, and conversation history from the CRM to deliver personalized support.
Boost your productivity with a robust Chrome extension
- Streamline communication flows using the Google Chrome browser and enhance your business productivity.
- Empower remote workforce to manage their work and engage with customers using Google Chrome.
- Stay on top of communication with your internal team and customers using a Chrome extension.
Start a 10-day Free Trial with ControlHippo: Explore its Features Hands-on
Take ControlHippo for a free trial and experiment with its features to gain a real-time experience of its abilities.
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
We've experienced exceptional customer support from the ControlHippo team. They are responsive and beyond to assist with any queries.
Frequently Asked Questions
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ControlHippo, DelightChat, Enchant, Respond.io, and WaliChat are among the leading alternatives to WaliChat.
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While both WaliChat and ControlHippo are prominent shared inbox platforms for WhatsApp, ControlHippo stands out with its superior features, pricing, plans, and system reliability.
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Yes, transitioning from WaliChat to ControlHippo is a straightforward process, enabling you to access ControlHippo's advanced features seamlessly. We recommend reaching out to our support team for a comprehensive understanding of the migration procedure.
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Absolutely. ControlHippo empowers agents by providing them access to multiple WhatsApp numbers through a unified dashboard, ensuring efficient and streamlined chat management.
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Find out how ControlHippo compares to other competitors in the business.
