ControlHippo Vs Infobip: Feature-wise Comparison
Explore and compare the major features of ControlHippo and Infobip to understand why ControlHippo is the top alternative to Infobip.
Note: The information provided above is accurate to the best of our knowledge and is subject to change without prior notice
Features That Make ControlHippo #1 WhatsApp Shared Inbox
The ControlHippo– the top Infobip alternative, offers you a powerful suite of features and tools tailored to level up every facet of your customer communication and support. Start a free trial today.
Better Manage Business Communication and Collaboration
- Use chat labels to organize and prioritize customer conversations efficiently.
- Assign chats seamlessly among team members for prompt resolutions.
- Ensure conversations are always accessible with WhatsApp Business Web.
- Conduct targeted outreach with broadcast campaigns for mass audiences.
Ensure Swift Resolution With Live Chat Feature
- Engage in real-time with customers through the Live Chat feature.
- Easily track and manage chat statuses for swift issue resolution.
- Utilize WhatsApp Bulk Messages for timely announcements and updates.
- Leverage resolved/unresolved chat features to maintain a clear overview.
Boost Team Efficiency through Collaborative Support
- Enable multiple agents to collaborate on shared WhatsApp accounts.
- Utilize WhatsApp Business API for efficient customer communication.
- Leverage WhatsApp automation to increase sales and engagement.
- Improve your customer support strategies based on data & analytics.
Optimize Customer Interaction with Automated Workflows
- Streamline interactions with WhatsApp auto-reply for instant responses.
- Increase sales by integrating third-party tools for automated messaging.
- Send follow-ups and route inquiries to agents with automated workflows.
- Conduct targeted outreach with broadcast campaigns for product promotion.
Gain Valuable Insights and Measure Business Impact
- Use analytics to gain insights into WhatsApp communication's business impact.
- Measure ROI and other KPIs through our detailed analytics and customized reports.
- Monitor and track agents’ performance in real time for immediate feedback.
- Use real-time insights to adapt strategies for immediate improvements.
Try ControlHippo: Start a 10-day FREE Trial
Experience the power of ControlHippo with a 10-day FREE trial. Explore its features firsthand and gain a deeper understanding of its transformative capabilities.
Hear From Our Customers
Frequently Asked Questions
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ControlHippo stands out as the top alternative to Infobip due to its robust feature set, CRM integration, Chrome extension, and multi-channel communication support. Besides, its competitive pricing and superior analytics capabilities make ControlHippo the top alternative to Infobip.
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Yes, ControlHippo is designed to efficiently manage high volumes of messages, thanks to its scalable infrastructure and advanced message routing capabilities.
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Yes, ControlHippo provides better analytics tools that offer deep insights into customer behavior and interaction patterns. This will empower you to make informed decisions and optimize your communication strategies effectively.
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Yes, ControlHippo supports multi-channel communication, including WhatsApp, Facebook, Instagram, WeChat, Email, and more. This ensures that you can connect and serve your customers across various platforms.
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ControlHippo offers features like canned responses, CRM integration, Chrome extension, Telegram messaging, WhatsApp link generator, and WhatsApp broadcast, which are not available in Infobip's basic plan.
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ControlHippo offers a basic plan starting at $20 per user per month, while Infobip offers custom pricing.
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