ControlHippo Vs Ongair: A Feature-wise Comparison
Are you wondering what makes ControlHippo a superior communication platform? Explore the pricing and unique features that
put ControlHippo at the top of customer communication.
Features That Make ControlHippo #1 WhatsApp Shared Inbox
With advanced features, extensive integration, and automation support, ControlHippo empowers businesses with
superior sales, marketing, and customer support capabilities.
Enhance your business productivity with automated responses using templates
- Identify repeated customer questions and set pre-defined message responses and answers.
- Save agents time in responding to repeated questions and allow them to focus on meaningful leads.
- With automated responses, improve the speed of customer service and offer timely resolution.
Attach files & documents effortlessly & offer quick, immersive customer service
- Resolve customer queries efficiently by sharing unlimited files, documents, and screenshots.
- Share files from the knowledge base directly and promote a quick resolution of customer queries.
- Allow agents to solve many questions in a short time and improve customer support efficiency.
Supports remote workforce & enhanced accessibility through Chrome extension
- Enable agents to manage your business WhatsApp channel directly from the browser even when they are not at their desks.
- Promote instant response to customer queries by accessing the communication platform without installing the application.
- Deliver 24/7 service and promote all-around availability by accessing the system through the browser in areas without strong connectivity.
Achieve seamless integration with CRM & promote end-to-end automation
- Integrate ControlHippo with your existing CRM tools and achieve a custom workflow based on your industry needs.
- Automatically fetch data, maintain records, store conversation history, etc., and enhance the efficiency of your business communication.
- With powerful data and real-time analytics, enhance the functioning of your customer support team.
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Hear From Our Customers
Frequently Asked Questions
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Some of the popular Ongair alternatives include ControlHippo, AppyPie, Respond.io, Interakt, and Wassenger.
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Both Ongair and ContrilHippo are popular platforms when it comes to shared WhatsApp inbox solutions. When we delve deeper and make an extensive comparison of the pricing, features, and reviews, ControlHippo has the upper hand.
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Yes, you can make a seamless transition from Ongair to ControlHippo. It involves very basic steps, and the best thing about the platform is that it offers 24/7 onboarding support.
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Yes, ControlHippo allows customer support agents to access and manage conversations across multiple WhatsApp numbers using a single dashboard.
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