Automate Conversations with WhatsApp Business API
Have smarter conversations with your customers worldwide with ControlHippo’s WhatsApp Business API.
- Customize interactions with pre-approved WhatsApp templates.
- Set up automated replies using WhatsApp workflows.
- Showcase products easily with a WhatsApp catalog.
- Manage everything from a single dashboard.
WhatsApp for Every Business Need
From initial contact to ongoing support, WhatsApp makes every interaction with your customers quick and easy.
Marketing
Use WhatsApp marketing templates to capture more leads. Turn conversations into lasting business opportunities.
Sales
Use WhatsApp for direct two-way chats. Unlock better conversions with more personal and timely interactions.
Support
Handle customer queries instantly on WhatsApp. Share updates and resolve post-sales issues without delays.
Best WhatsApp Engagement Platform
Two-way Messaging Capabilities
Chat with customers in real time on WhatsApp. Enjoy co-existence features that enable quick and personal conversations.
Global Engagement with Multilingual Support
Reach customers across borders with multilingual messaging. Connect in their language for stronger and clearer communication.
Superior Customer Relationships
Offer timely responses and personalized chats on WhatsApp. Build relationships that keep customers coming back.
Choose the Right WhatsApp Business Solution for Growth
Compare WhatsApp Business API and App features to unlock automation, chatbots, unlimited messaging, and advanced capabilities for your business.
| Features |  WhatsApp Business API For Growing Businesses Apply For Free |  WhatsApp Business App For Small Businesses Get Started |
|---|---|---|
| Business Type | Growing
Businesses | Small
Businesses |
| Broadcasting Limit | Unlimited | Limited (256
Contacts) |
| Multi-user Access | Unlimited | Limited (5
Devices) |
| Install Chatbots | Yes | No |
| Automated Messaging | Yes | No |
| Broadcast Reaches | All Users | Only Saved
Contacts |
| Coding Requirements | Yes, but not
with ControlHippo! | No |
| Verified Green Ticks | Yes | No |
| Clickable Messages | Yes | No |
Achieve More with WhatsApp Business API
Reach customers faster and smarter with WhatsApp. Automate, personalize, and simplify communication to boost engagement and business growth.
Instant Customer Engagement With Automated Messaging
Respond instantly with automated WhatsApp messages. Save time while improving customer experience every day.
- Automate answers for common customer questions.
- Reduce delays with quick and reliable replies.
- Keep conversations active 24/7.
Consistent Updates Delivered Using Template Messages
Use pre-approved WhatsApp templates to deliver consistent, professional, and quick customer communication.
- Send order updates without delay.
- Share payment or delivery confirmations instantly.
- Remind customers about upcoming appointments.
Streamline Journeys With Automated WhatsApp Workflows
Simplify customer journeys with automated workflows. Deliver the right messages at the right time.
- Automate lead follow-ups effortlessly.
- Trigger actions based on customer behavior.
- Schedule reminders for tasks or appointments.
Convert Ad Clicks Via Click to Chat Ads
Turn ads into real-time conversations. Make it easy for customers to connect on WhatsApp.
- Add a WhatsApp button to ad campaigns.
- Start conversations directly from ads.
- Drive quick conversions with fewer clicks.
Team Collaboration Streamlined With Multi-Agent Support
Empower your team to handle multiple chats. Deliver faster, more personalized support together.
- Assign chats to different team members.
- Monitor performance across all agents.
- Ensure every query receives attention.
Benefits of WhatsApp Business API for businesses
Engage Customers on Their Preferred Platform
Use WhatsApp to communicate with clients directly. It is familiar, convenient, and keeps communication simple and engaging.
Enhance Your Brand Visibility and Credibility
Show up where your customers already are. Verified WhatsApp communication builds trust and strengthens brand reputation.
Boost Revenue with Seamless Sales Conversions
Be present where your clients are. Verified WhatsApp communications enhance brand reputation and build trust.
Deliver Exceptional Customer Support
Offer live assistance directly within WhatsApp. With prompt responses and updates, you can build lasting relationships with your customers.
Maximize ROI with Cost-Efficient Communication
Save costs with automated and direct WhatsApp communication. At the same time, achieve higher engagement with fewer resources.
Green Tick Verified and Secure Communication
Ensure customers trust every message. Verified WhatsApp accounts guarantee secure and reliable communication at every stage.
How to use WhatsApp Business API with ControlHippo?
Automate responses to inquiries instantly. Provide smart solutions that resolve issues faster while easing agent workload and increasing team performance.
Import & Broadcast Instantly
Upload contacts quickly and broadcast personalized messages to everyone at once.
Run Click to WhatsApp Ads
Turn ads into instant chats, letting customers connect with you immediately.
Build No-code WhatsApp Chatbots in Minutes
Create chatbots without coding knowledge and automate customer interactions easily.
Send Automated CTA Based Notifications
Deliver timely notifications with clear CTAs that drive quick customer actions.
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
Integrations
Sync Your Team Communications into Your CRM Without Any Hassle
How WhatsApp Business API Works: A Visual Guide
Start WhatsApp Business API — Free Forever
Enjoy $5 Free Messaging Credits. No card required.
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WhatsApp Integration API is seamless. ControlHippo provides a user-friendly process to effortlessly connect and utilize Whatsapp Business API for effective communication.
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No, WhatsApp API for business is not free. It typically involves associated costs for businesses. Pricing structures may vary, and it's advisable to check with WhatsApp's official documentation or authorized providers for detailed pricing information.
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ControlHippo extends connectivity beyond Whatsapp. Our WhatsApp Business API supports multi-channel communication, enhancing your outreach strategy across various platforms.
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While WhatsApp Business API itself is not free, you can explore free or open-source automation tools to streamline your messaging processes. However, keep in mind that these tools may have limitations, and for advanced features or higher volumes, you might need to consider paid solutions.
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WhatsApp Business API is designed for businesses of various sizes. The capacity largely depends on your chosen service provider and the associated pricing plan. It's recommended to consult with your provider to determine the appropriate user limits based on your business requirements for WhatsApp messaging API.
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Yes, WhatsApp Business API is designed with security in mind. It employs end-to-end encryption, ensuring that messages exchanged between businesses and users remain private. However, WhatsApp Business API providers must adhere to WhatsApp's guidelines and best practices to maintain the security and integrity of their communication on the platform.
Click-to-WhatsApp Ads are Facebook and Instagram ads that feature a Send WhatsApp Message call to action.
WhatsApp Business API is a powerful tool designed for medium and large businesses to interact with their customers via the WhatsApp platform.
Event organizers are constantly seeking innovative ways to enhance customer communication and streamline event management processes.
The key difference between WhatsApp and WhatsApp Business app is that the standard app is for personal communication.
The WhatsApp Business API is a powerful tool designed for businesses to enhance their customer support and service.
In Indonesia, businesses are increasingly adopting WhatsApp API to enhance their customer communication strategies.
The WhatsApp API in Malaysia is becoming increasingly valuable for local businesses looking to enhance customer service...
You should use WhatsApp Business API in Singapore as it helps you improve communication and build stronger customer relationships.
The WhatsApp Business API South Africa is becoming a must-have tool for businesses to stay connected with their customers.
The WhatsApp Business API offers businesses in the UAE a way to connect with customers more efficiently while streamlining their operations.
WhatsApp has rolled out a major WhatsApp Business API pricing update, effective July 1, 2025, which will affect how WhatsApp messages are billed.
WhatsApp Business Calling API is a new feature that helps businesses make real-time voice calls directly from the WhatsApp Business platform.
WhatsApp is an indispensable tool for modern businesses and explore its diverse use cases across different industries.
WhatsApp Marketing refers to the use of WhatsApp messaging platforms for promotional activities and customer engagement.
Yes, WhatsApp voice calls are free. However, WhatsApp uses your internet connection, whether it’s Wi-Fi or mobile data, to make calls.