Effortlessly Engage Customers Across Channels with
AI Agents
ControlHippo’s AI Agents help you respond to customer inquiries seamlessly across all channels.
- AI leverages your knowledge base to provide immediate, accurate responses.
- Your support team can focus on complex issues while AI manages routine queries.
Improve Team Performance with
ControlHippo AI Agents
Transform customer service with AI Agents across every communication channel.

AI Knowledge Base
Turn Information into Actionable Knowledge with AI
Feed your AI-powered knowledge base with product links, company info, and FAQs. Whether it's e-commerce product queries or medical consultations, the knowledge base evolves with every update serving all industries seamlessly.
- Update your knowledge base to keep responses relevant and up-to-date.
- Control information sources to prevent off-topic or misleading answers.
- Refine AI knowledge continuously for sharper, faster responses.

AI Smart Reply
Generate Spot-on Automated Replies
AI-powered responses tailored for every query. Agents can edit, personalize, or send suggested replies effortlessly ensuring fast, accurate communication with a human touch.
- Instant access to knowledge-based responses speeds up query resolution.
- Handle repetitive queries with ease, letting agents focus on critical tasks.
- Multi-language support ensures smooth communication across regions.

AI Writing Assistant
Enhance Every Message with Your Personal AI Assistant
Translate messages instantly and adjust tone on the go. The AI Writing Assistant ensures every response stays professional, personalized, and aligned with your brand's voice.
- Real-time translation tools enable multilingual conversations.
- Tone adjustment features ensure professionalism in any situation.
- Set tone options help agents respond consistently and efficiently.

AI Smart Summary
Summarize Long Conversations into Concise Notes
No more digging through long chats. AI Smart Summary condenses detailed conversations into actionable insights, so agents can focus on solving customer issues quickly.
- Extract key insights automatically to guide follow-ups efficiently.
- Identify unresolved issues for quick resolution and customer satisfaction.
- Automated summaries help agents save time and stay productive.




AI Knowledge Base
Transform Information into Actionable Insights with AI
Populate your AI-powered knowledge base with product details, company information, and FAQs. Whether addressing e-commerce inquiries or medical consultations, the knowledge base evolves with each update, ensuring seamless support across various industries.
- Ensure your knowledge base is regularly updated to provide accurate and timely responses.
- Manage information sources to prevent irrelevant or misleading answers.
- Continuously refine AI knowledge to deliver faster and more precise responses.
AI Smart Reply
Deliver Accurate Automated Replies in Real-Time
AI-driven responses customized for every query. Agents can quickly edit, personalize, or send suggested replies, ensuring efficient, accurate, and human-like communication.
- Instant access to the knowledge base enables quick query resolution.
- Effortlessly manage repetitive queries, allowing agents to concentrate on complex tasks.
- Support for multiple languages ensures seamless communication across diverse regions.
AI Writing Assistant
Refine Every Interaction with Your AI Agents
Instantly adjust responses and optimize tone for every conversation. The AI Conversation Optimizer guarantees all communication remains clear, engaging, and aligned with your brand’s identity.
- Real-time language support enhances global communication.
- Tone customization ensures consistent professionalism in every exchange.
- Pre-set tone options help agents maintain efficient and effective responses.
AI Smart Summary
Summarize Long Conversations into Concise Notes
AI Agents streamlines long discussions into concise, actionable summaries. Empower agents to focus on solving customer problems with precision and speed.
- Automatically highlight essential points for efficient follow-ups.
- Spot unresolved issues and address them swiftly for enhanced satisfaction.
- Time-saving summaries ensure agents can stay productive and responsive.
Help Agents Achieve More with Integrated Support
Our AI-powered Agents work directly within your CRM, offering real-time insights and actionable advice. Say goodbye to switching between tools—agents can now focus on providing exceptional service, with AI support enhancing every interaction.
AI Agents Empower Support Teams to
Achieve More in Less Time
AI Agents are revolutionizing customer support, helping businesses provide faster, personalized experiences. Teams can resolve issues quickly, boost efficiency, and enhance customer satisfaction.
60%
of businesses have seen faster response times with AI agents.
72%
see higher customer satisfaction with AI personalization.
50%
utilize AI for managing peak support queries.
45%
say AI improves team productivity.
AI Agents
Get ready to deliver quick, easy, and effective customer service every single time.