WhatsApp and WooCommerce CRM Integration using ControlHippo

Add WhatsApp abilities to WooCommerce by integrating it with ControlHippo and send automated marketing messages, alerts, notifications, promotions and deals, abandoned cart messages, delivery and tracking notifications, etc. Engage with customers through their most preferred channel and increase conversion rates.

WooCommerce Integration Features

24/7 Sales and Service Support

With WooCommerce WhatsApp integration, foster an all-around availability to customers. Respond to customer queries with canned templates even when you are they are beyond business hours using WhatsApp chatbots, and offer timely resolution of customer queries.

Optimize Conversion and Sales

Send automated messages regarding abandoned carts and recover lost sales. Notify customers about deals and offers, explore upselling and cross-selling opportunities, and create an engaging experience by connecting with customers on their most preferred platform.

Automated Trigger Messages

With WhatsApp WooCommerce integration, set triggers and take customers through a sequence whenever they approach you with a query, seek product information, respond to a marketing message, make an order, abandon the cart, etc.

Enhance Business Reach

WhatsApp integration with WooCommerce helps businesses send broadcasts and bulk marketing messages to their contacts. With accurate targeting, add a personal touch so it boosts reach and customer engagement.

Streamline Online Retail with WooCommerce Integration

Enhance customer engagement and order processing with ControlHippo’s WooCommerce integration, ensuring seamless communication all across.

Deliver seamless customer support with 24/7 availability

  • Using WhatsApp chatbots and shared inbox solutions, set pre-defined templates and canned responses.
  • Deliver a prompt, timely response to customers even when they seek your support beyond business hours.
  • Reduce response time and achieve higher customer satisfaction levels by responding proactively to customer queries.  
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Monitor customer support performance with real-time data

  • ControlHippo offers a single intuitive dashboard to monitor the performance of your customer support functioning.
  • Spot trends in customer behavior and patterns early on and stay competitive in the market.
  • With WhatsApp WooCommerce integration, put forth data-driven strategies and corrective actions to increase your competitiveness.

Improve conversion rates with automated messages

  • Send automated reminders when customers abandon carts in between.
  • Send bulk marketing messages and add personalization by syncing customer data from various points.
  • Improve sales efficiency and boost conversion with accurate targeting and custom messages.
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How ControlHippo integrates with WooCommerce: Step-by-step guide

Step 1: Visit the Integration page on ControlHippo.

Step 2: Select WooCommerce from the available tools.

Step 3: Approve the integration by authenticating with your WooCommerce credentials.

Step 4: Click on Allow and Install to complete the integration.

Step 5: Choose the data you want to send from WooCommerce to ControlHippo and vice-versa.

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