What is ChatGuru?
ChatGuru is a team collaboration and customer communication platform designed specifically for managing WhatsApp interactions. It helps businesses streamline their WhatsApp conversations by providing tools like shared inboxes and message analytics.
What is ControlHippo?
ControlHippo is a comprehensive omnichannel platform that simplifies sales and support workflows. With advanced automation & in-depth insights, it enables businesses to effectively manage customer interactions & support across various communication channels.
ControlHippo vs. Chatguru: An Exhaustive Feature Comparison
Explore the feature-by-feature comparison of ControlHippo vs alternative Chatguru. Discover the unique features of
ControlHippo and understand why it stands as the preferred Chatguru alternative.
 |  | |
|---|---|---|
| Overall score |   4.5/5 | 4.7/5 |
| Ease of use | 3.8/5 | 4.3/5 |
| Value for money (pricing details below) | 3.9/5 | 4.3/5 |
| Design quality | 3.5/5 | 4/5 |
| Features | • Shared team inbox for WhatsApp • Role-based access controls • Pre-saved replies for efficiency • Conversation trend analytics • Multi-account management for agencies | • Centralized dashboard for multi-channel interactions • Smart routing for customer queries • Advanced customer segmentation • Real-time performance tracking • Scalable API for integrations • Live Chat |
| Head to head Comparison | • Specialized in WhatsApp collaboration • Quick onboarding with user-friendly design • Ideal for WhatsApp-centric teams | • Unified communication across multiple platforms • AI-powered customer insights and automation • Highly scalable with customizable pricing plans • In-depth performance metrics for sales and support workflows |
| Pricing range | Essential : Custopm Pricing as per the users. | Free plan for small teams with limited features. |
| Try for Free |
Note: The information provided above is accurate to the best of our knowledge and is subject to change without prior notice
Why ControlHippo is the best alternative to ChatGuru
ControlHippo is the best alternative to ChatGuru because it offers a more comprehensive solution that extends beyond WhatsApp communication. ControlHippo provides omnichannel support, allowing businesses to engage with customers across multiple platforms, including email, live chat, and social media.
Features That Make ControlHippo #1 WhatsApp Shared Inbox
Discover what makes ControlHippo the ideal WhatsApp shared inbox for businesses. Explore the unique features
and functionalities that offer a leading edge to ControlHippo over its alternatives.
Attach Multiple Files at Once for Superior Customer Service
- Send images, videos, and documents via WhatsApp chat efficiently with ControlHippo.
- Save time by selecting and sending multiple files together in ControlHippo.
- Share files from the knowledge base seamlessly, showcasing a commitment to customer service.
- Streamline customer solutions with bulk file attachments for comprehensive support.
Monitor Customer Experience Through Real-time Analytics
- Monitor team performance and customer satisfaction in real-time so you can drive informed decisions.
- Analyze data to identify evolving trends and patterns in customer service and adjust your internal operations accordingly.
- Based on data, identify gaps, challenges, and inefficiencies and work out ways to sort them.
- Enhance the quality of business decisions as they are built upon real-time data and analytics.
Sync Your Team WhatsApp Conversations with Your CRM
- Build a centralized flow of communication by bringing together different tools under a single roof.
- Venture beyond WhatsApp by integrating ControlHippo with other business management and sales tools like Slack, HubSpot, Zoho, Pipedrive, etc.
- Integrate ControlHippo with the tools that you are currently using and enhance your business efficiency.
- With a unified communication platform, enhance the quality of customer service and internal business decisions.
Enhance business productivity by using the Chrome extension
- Allow agents to connect with the team and customers through Google Chrome.
- Access the WhatsApp shared inbox solution without installing the application.
- Streamline message flows to save agent’s time and improve overall business productivity.
- Save time by accessing essential ControlHippo features with just a click, such as Canned Messages and file uploads.
Try ControlHippo: Start a 10-day FREE Trial
Take ControlHippo for a free trial and try its features hands-on to understand the potential.
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
We've experienced exceptional customer support from the ControlHippo team. They are responsive and beyond to assist with any queries.
Frequently Asked Questions
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Some of the leading Chatguru alternatives include ControlHippo, Appy Pie, Wassenger, Respond.io, and Interakt.
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Both, Chatguru and ControlHippo are ranked among the leading communication platforms when it comes to WhatsApp shared inbox. A deeper analysis shows that ControlHippo takes the lead with better pricing plans and features.
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Yes, you can switch from Chatguru to ControlHippo in just a few simple steps. Our customer support team offers 24/7 support during the process. You can get in touch with them for hassle-free porting and installation.
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Yes, ControlHippo allows business agents tp access multiple WhatsApp numbers in one go. The data and information can be managed through a single, dynamic dashboard.
More Comparisons
Find out how ControlHippo compares to other competitors in the business.
