ControlHippo: The Best Callbell Alternative

Not happy with the Callbell customer support platform for WhatsApp? Switch to ControlHippo
a top WhatsApp shared inbox solution for sales, support, and marketing teams.

ControlHippo Vs Callbell: Feature-wise Comparison

Take a look at a detailed analysis of the features of ControlHippo and Callbell to gain a better understanding of which one aligns with your business requirements or is best suited for your business.

ControlHippo Callbell Logo
Pricing $20 $29-$89
Messaging Channels
Unlimited contact sync
Chrome Extension
Connect one or multiple numbers Wide Range Limited
Shared Inbox interface 24/7 Limited
One-click integration
Broadcast Channels
Contact Merge
Team Inbox
Custom Inbox
User-based Access
Sync media & attachments in CRM
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ControlHippo Vs Callbell: Pricing & Plans

When comparing pricing and plans, ControlHippo takes the lead with a single, cost-effective option at $10/user/month.

In contrast, Callbell presents three plans– MULTI AGENT CHAT at $15/user/month, MULTIAGENT CHAT PLUS at $20/user/month, and a customizable ENTERPRISE plan. 

ControlHippo’s single and simple pricing structure provides a competitive edge for budget-conscious businesses seeking efficient solutions.

Callbell Plan


Per User/Month
  • Chat Management Inbox
  • Facebook Messenger
  • Instagram Direct (22$ / month)
  • WhatsApp (from 54$ / month)*

ControlHippo Plan


Per User/Month
  • Connect one or Multiple numbers
  • Contact sync in CRM from WhatsApp
  • Unlimited contact sync
  • Chrome Extension for embedded chat view
  • Automatically assign and track responsibility for chats

Features That Make ControlHippo #1 WhatsApp Shared Inbox

ControlHippo multi-number shared inbox for WhatsApp has a range of intelligent collaborative features
designed to enhance your agents’ efficiency like never before.


Unified Inbox

  • Boost collaboration across sales, support, and marketing teams by centralizing all WhatsApp conversations within a unified inbox.
  • Elevate customer experiences through effortless communication– seamlessly enabled by single-window support.
  • Simplify teamwork and information exchange by eliminating the necessity to toggle between numerous platforms.
  • Maintain consistent and efficient responses by having all customer interactions and data at your fingertips.

Real-time Analytics

  • Leverage real-time insights into team performance and customer interactions for well-informed decision-making.
  • Enhance service quality by analyzing real-time data trends and patterns– guiding your efforts effectively.
  • Adjust strategies promptly based on up-to-the-minute analytics– thereby enhancing overall efficiency.
  • Predict challenges by pinpointing bottlenecks and areas for improvement in real time.

Easy Integration

  • Seamlessly integrate tools like Slack, HubSpot, PipeDrive, and Zoho to expand collaboration beyond WhatsApp.
  • Develop a centralized communication hub by effortlessly integrating multiple platforms and tools.
  • Encourage cross-platform data sharing and accessibility to eliminate silos– eventually refining data accuracy.
  • Personalize your workflow by interconnecting the tools you already use– thereby boosting productivity.

Multi-Number Access

  • Empower agents to manage chats from diverse WhatsApp numbers through an intuitive, single dashboard.
  • Ensure comprehensive oversight of customer interactions by centralizing access to multiple numbers.
  • Streamline workflows by minimizing the need to switch between different interfaces or dashboards.
  • Maximize efficiency by unitedly handling diverse customer conversations– all consolidated in one location.

ControlHippo’s  Stellar Rating Across the Web

     Businesses love us! From G2 to SoftwareSuggest to Capterra, ControlHippo stands out as the preferred
WhatsApp shared inbox for users across multiple platforms

Top 5 Callbell Alternatives In 2023

Take a look at the top 5 Callbell alternatives, each designed for specific industries and coming with its own set of advantages.
Choose the one that aligns best with your business needs.

Company Rating Plan Learn More
ControlHippo Logo

Starter: $20/user

Learn More Logo

Business: $249/month

Team: $79

Enterprise: custom

Learn More Logo

Pipedrive integration$30/user

HubSpot integration$50/user

Shared Inbox$40/seat

Mass messaging & Automation:$60/seat

Learn More
Wati Logo

Growth: $49/month

Pro: $99/month

Business: $299/month

Learn More
DelightChat Logo

Startup: $49/month

Scale: $99/month

Growth: $299/month

Learn More

Frequently Asked Questions

  • Some notable Callbell alternatives include ControlHippo, DelightChat, enchant,, and Interakt.

  • Both Callbell and ControlHippo are the leading WhatsApp shared inbox platforms. However, when it comes to features, affordable pricing, and data-driven analytics, ControlHippo has an edge.

  • Yes, you can easily switch from Callbell to ControlHippo and leverage ControlHippo's advanced features by following our simple process. We suggest you get in touch with our support team to better understand the porting process.

  • Yes! ControlHippo empowers agents by enabling them to access multiple WhatsApp numbers via a single dashboard– ensuring efficient chat management.

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Experience ControlHippo: Begin a 10-day Free Trial Today!

Take ControlHippo for a spin with our 10-day Free Trial. Witness how it redefines communication across teams and enhances customer experiences.

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