ControlHippo Vs BotSpace: An Exhaustive Comparison
Wondering how ControlHippo has an edge over BotSpace? Here is a feature-wise comparison of the two.
Examine what makes ControlHippo, a superior communication platform.
Note: The information provided above is accurate to the best of our knowledge and is subject to change without prior notice
Features That Make ControlHippo #1 WhatsApp Shared Inbox
ControlHippo offers superior functionalities like canned message templates, unlimited contact sync, etc., that help businesses deliver a quicker resolution of customer queries and streamline their sales operations.
Deliver quick responses to customer queries using pre-defined templates
- Define automated responses to customer queries using ControlHippo’s template composer.
- Respond instantly to sales and support requests and display your responsibility to customer service.
- Save agent’s time and allow them to focus on handling complex queries and tasks that demand human attention.
Attach multiple files at once & provide a quick resolution to customer queries
- Share documents, images, videos, screenshots, etc., and help address customer concerns intuitively.
- Demonstrate your commitment to customer service by providing an elaborate explanation of customer requests.
- Allow agents to share files directly from the knowledge base and invest their productive time in tasks that matter
Achieve seamless integration with your existing CRM tools
- Seamlessly integrate ControlHippo with the CRM tools and workflow that you are currently using.
- Streamline your workflow and achieve end-to-end automation without hassles and disruptions.
- Automate data entry, record maintenance, etc., while eliminating the need to switch between different tools.
Promote remote access and seamless mobility using Chrome extension
- Allow agents to access ControlHippo’s WhatsApp shared inbox without installing the application.
- Enable support agents to handle customer inquiries even when they are in a remote area with limited connectivity.
- Promote round-the-clock availability to customers and never miss important business opportunities.
Try ControlHippo: Start a 10-day FREE Trial
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Hear From Our Customers
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
Frequently Asked Questions
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Some of the popular BotSpace alternatives include ControlHippo, Drift, Qualified, Zendesk, TeamViewer, etc.
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BotSpace and ControlHippo are leading communication platforms with robust WhatsApp shared inbox solutions. A closer look reveals that ControlHippo has relatively economical pricing plans when compared to BotSpace. It must be noted that ControlHippo’s pricing plans start at $20 per user whereas BotSpace plans start at $49 per user for the same set of features.
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Yes, you can switch from BotSpace to ControlHippo anytime through simple steps. Moreover, ControlHippo offers 24/7 customer support to help you with seamless onboarding. The good news is that you can port your existing numbers, contacts, and workflow so you don’t have to go through the hassle of informing each of your customers about the number change.
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Yes, ControlHippo allows agents to access more than two numbers and gain an overview of the WhatsApp conversations happening across them. This helps promote consistency and coherence in customer interactions.
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