The Leading Usedesk Alternative: ControlHippo

Make the switch to ControlHippo and bring your teams together in one shared WhatsApp workspace. Enhance productivity and sales like never before!

ControlHippo vs. Usedesk: How They Stack Up

Check out an in-depth comparison of key features between ControlHippo and Usedesk.
See why ControlHippo is the top alternative.

ControlHippo UseDesk Logo
Pricing $20 N/A
Messaging Channels
Unlimited contact sync
Chrome Extension
Connect one or multiple numbers Wide Range Limited
Shared Inbox interface 24/7 Limited
One-click integration
Broadcast Channels
Contact Merge
Team Inbox
Custom Inbox
User-based Access
Sync media & attachments in CRM
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Cost-Effective Pricing That Scales With Your Business

ControlHippo is cost-effective at every stage of business growth. When you sign up with us, you get straightforward and affordable pricing that grows as your team expands, unlike Usedesk’s complex plans. Get full shared inbox capabilities at just $20/user monthly.

No confusing tiers or feature limitations. One simple plan provides complete functionality that scales to your needs. More affordability, more power.

UseDesk Plan


Per User/Month
  • Automatically create Deals for new contacts from WhatsApp
  • Start new WhatsApp chats right from Pipedrive interface
  • Native Zapier Integration
  • Automatically save attachments from WhatsApp into Pipedrive

ControlHippo Plan


Per User/Month
  • Contact sync in CRM from WhatsApp
  • Unlimited contact sync
  • Chrome Extension for embedded chat view
  • Automatically assign and track responsibility for chats

ControlHippo: The One-Stop-Shop for WhatsApp Business

Our features are our unique selling proposition, and they make us what we are today.
Explore what makes ControlHippo the perfect alternative to Usedesk.


Centralized Conversations

  • Unite all customer conversations in a shared, searchable inbox
  • Provide quick access to interactions across sales, support, marketing
  • Enable real-time collaboration so teams can deliver fast responses
  • Create a single source of truth for all communication data
  • Never lose important information with a unified conversation history

Data-Driven Decisions

  • Identify trends instantly with real-time analytics dashboards
  • Spot bottlenecks and growth opportunities on the fly
  • Continuously optimize strategies based on live data insights
  • Guide teams toward better performance with actionable metrics
  • Make informed decisions backed by hard data and insights
Easy Integration

Tailored Integrations

  • Connect the workflows and tools your team relies on
  • Build custom automation around your existing tech stack
  • Maintain data accuracy by eliminating silos
  • Boost productivity by integrating systems seamlessly
  • Extend capabilities by connecting to CRMs, help desks, and more

Simplified Multi-Inbox Management

  • Handle every WhatsApp number from one unified interface
  • Reduce toggling between dashboards to improve agent productivity
  • Maintain complete visibility over all customer conversations
  • Deliver VIP support by consolidating diverse inboxes
  • Ensure no message slips through the cracks ever again

ControlHippo is the Top-Rated Shared Inbox

With outstanding reviews on G2, Capterra, and more, ControlHippo is the clear choice for a feature-rich WhatsApp shared inbox.

The Top 5 Alternatives to Usedesk for Shared Inboxes

Looking past Usedesk? Check out the leading contenders and compare their ratings and plans.
Find the right fit for your business.

Company Rating Plan Learn More
ControlHippo Logo

Starter: $20/user

Learn More Logo

Business: $249/month

Team: $79

Enterprise: custom

Learn More Logo

Multiagent chat:$15/user

HMultiagent chat:$20/user


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Wati Logo

Growth: $49/month

Pro: $99/month

Business: $299/month

Learn More
DelightChat Logo

Startup: $49/month

Scale: $99/month

Growth: $299/month

Learn More

Frequently Asked Questions

  • The best Usedesk alternatives are ControlHippo, GetButton,, Enchant, and DelightChat.

  • Despite their common ground in facilitating WhatsApp shared inbox management, ControlHippo distinguishes itself from Usedesk by offering a more user-friendly interface, robust security features, and a wider array of third-party integrations, providing businesses with a comprehensive solution for efficient customer engagement and support.

  • Certainly, you can make a seamless switch from Usedesk to ControlHippo and unlock the full potential of ControlHippo's advanced tools through an uncomplicated migration process. For a hassle-free transition, we recommend reaching out to our support team, who can guide you through the transfer effortlessly.

  • Yes! ControlHippo facilitates seamless access to multiple WhatsApp numbers within a single dashboard, empowering agents to manage diverse communication streams effectively and ensuring a cohesive and organized customer support experience.

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Try ControlHippo: Start a 10-day Free Trial Today!

Sign up for ControlHippo and get started with a free trial. Explore its features and witness its full-on benefits in the real business environment.

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