It might not have been long ago when you messaged a business on WhatsApp, right? It is pretty convenient now. WhatsApp has a penetration rate of 82%. That’s exactly why more Malaysian businesses are now using WhatsApp chatbots. They allow them to reply faster, stay...
With over 2.5 billion active users, WhatsApp has become a gateway to ample customer engagement opportunities. In fact, with a 98% open rate, customers are more likely to engage and click your messages when you approach them on WhatsApp. So, WhatsApp chatbot is the...
If you're running a business today, no matter the size, connecting with your customers on platforms they already use is very important. For many, WhatsApp is the preferred channel. However, when you have several team members needing access to chat with customers, a...
Staying on top of customer conversations can feel like a never-ending task. There are so many conversations to look after, both in personal and group chats. And since you need to respond quickly, you often feel overwhelmed. But what if managing those conversations was...
WhatsApp has over 2.7 billion monthly active users and has evolved beyond personal messaging into a powerful business communication tool. WhatsApp Business provides companies with advanced features to engage customers, automate responses, and drive sales. From...
? Managing customer interactions can be a challenge for businesses, leading to slow responses and frustrated customers. In fact, 90% of customers expect a response within 10 minutes when they reach out for help. WhatsApp Flows help solve this problem by automating...
Businesses in the UAE are embracing the WhatsApp Business API to connect with customers more effectively. According to a report by Meltwater, 79.6% of internet users in the UAE use WhatsApp, making it the most popular social media platform in the country. Whether you...
WhatsApp has become a key communication platform for businesses, especially in Singapore, where over 87% of the population actively uses it. This makes the WhatsApp Business API in Singapore a valuable solution for companies looking to improve customer interactions. ...
With millions of South Africans using WhatsApp every day, businesses are turning to the WhatsApp API for South Africa to improve how they interact with customers. A recent study shows that over 90% of South African internet users are on WhatsApp, making it the perfect...