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How to Set Up Telegram Auto Reply Messages? [6 Easy Steps]

Streamline Business Communication with our Omnichannel Solution

Dharmik Joshi

Senior Writer:

green tickReading Time: 3 Minutes
green tickPublished : November 12, 2024

Managing consistent engagement on Telegram can be challenging, especially when stepping away from your screen.

90% of customers expect immediate responses, so staying online 24/7 is unrealistic. 

Have you considered auto-replying as a solution? Setting up auto-replies on Telegram not only keeps your users informed but also helps you appear more responsive.

Whether you’re managing a business account or multiple Telegram channels, a well-crafted Telegram auto reply strategy can maintain communication without effort. Let us understand thoroughly.

How to Set an Auto-Reply on Telegram via ControlHippo?

Setting up an auto-reply on Telegram can streamline your communication and improve the user experience, especially for businesses. 

Disclaimer

The Telegram app does not include a built-in auto-reply feature. To enable auto-reply messages, you will need to create a Telegram bot and connect it to ControlHippo.

With ControlHippo, you can configure a Telegram bot auto-send message functionality to keep users engaged effortlessly. Here’s a simple guide on setting it up.

Step 1:  Go to the ControlHippo website and sign up, then link your Telegram account.

Step 2: Once logged in, go to the dashboard –> click on settings –> select auto reply option.

Step 3: Set your unavailable hours to send an automated message to notify senders.

Step 4: Draft personalized away messages to engage users effectively.

Step 5: Add a Date & Time Zone to specify your unavailability during business hours. 

Step 6: Click Save to activate the workflow. Now, your Telegram bot auto-send message feature will handle responses automatically!

ControlHippo’s One-Click Auto-Reply for Every Channel
  • One of the unique features of ControlHippo is its ability to streamline communication across multiple platforms.
  • By setting up an auto-reply in ControlHippo, users can apply the same message across Telegram, WhatsApp, Instagram, and more, saving time and ensuring a consistent response on each platform.
 
Boost Response Times on Telegram with ControlHippo’s Instant Auto-Replies
Try ControlHippo free today and keep your customers engaged 24/7 with auto-replies.

Automate Telegram Messages Using Workflow Automation

ControlHippo’s workflow automation lets users set up custom responses like welcome messages or after-hours replies, ensuring prompt engagement without manual effort.

Here are a few key benefits of using ControlHippo’s workflow automation for Telegram messages:

Benefits of Using ControlHippos Workflow Automation

  1. Seamless Lead Capture: Automatically send lead capture messages to new contacts, ensuring you don’t miss potential customers, even during off-hours.
  2. Personalized Responses: Tailor welcome messages or follow-up replies based on specific triggers, like message content or time of day, to create a personalized experience for users.
  3. Omnichannel Support: Apply the same automation to multiple platforms like Telegram, WhatsApp, and Instagram, providing consistent, unified responses across all customer touchpoints.
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Pro-Tip

To gather more information from your leads, add an Ask a Question step in your workflow. You can qualify leads based on their responses and further enhance engagement.

Advantages of Using Telegram Auto Reply Messages

Implementing auto-replies on Telegram offers numerous advantages that can improve customer interactions and simplify your Telegram inbox management. Here are some key benefits:

Benefits of Using Telegram Auto Reply

1. Creates a Strong First Impression

An auto-reply sets an immediate, professional tone, showing customers you value their time and are quick to respond. This positive first impression can significantly increase trust and loyalty.

2. Increases Response Times

Telegram automation ensures that your customers receive an immediate acknowledgment, even if you’re unavailable to respond personally. Quick responses meet customer expectations and keep them engaged with your brand.

3. Reduces Missed Opportunities

With an auto-reply, you can capture potential leads or direct users to additional resources, ensuring every inquiry is acknowledged, even if you’re not online.

4. Availability Beyond Office Hours

Auto-replies on Telegram allow you to maintain communication with customers, even outside of traditional working hours. When a user sends a message after hours, an auto-reply can inform them that their message has been received and provide useful details such as their business hours, alternative contact options, or links to self-help resources.

5. Simplifies Multi-Channel Management

For businesses managing multiple Telegram accounts or integrating workflow automation tools, auto-replies help maintain seamless communication across channels without overloading your team.

Did You Know?
  • 69% of customers wanted brands to respond within 24 hours, and 16% within minutes. Automated responses help meet this demand.

15 Effective Telegram Auto Reply Message Examples

Now that you’ve learned how to set up an auto-reply on Telegram, let me share some quick and prompt reply examples with you. I hope these help you create the perfect auto-reply for your business!

Welcome Messages

1. Hi! Welcome to [Business Name]. We’re excited to have you here. Our team will get back to you shortly!

2. Hello! Thanks for reaching out to [Business Name]. We’re happy to assist you! Please let us know how we can help.

3. Welcome! You’ve connected with [Business Name]. We’ll respond as soon as possible. In the meantime, feel free to check out our website [link].

4. Hi there! Thanks for messaging us. A member of our team will reply to you shortly. Stay tuned!

5. Hello and welcome! We’re thrilled to hear from you. Please give us a moment, and we’ll get back to you as soon as possible!

Away Messages

6. Hi! We’re currently out of the office, but don’t worry! We’ll get back to you during our next working hours. Thanks for your patience.

7. Hello! We’re currently unavailable. Our team will get back to you once we're back in the office. Check out our FAQ in the meantime.

8. Thanks for your message! We’re away right now, but we’ll respond as soon as possible during business hours. Stay tuned!

9. Hi, we’re closed at the moment. Our team will reach out to you during working hours: [time]. Thanks for your understanding!

10. Hello! We’re out of the office, but don’t worry. We’ll respond to your message once we’re back. In the meantime, you can browse through our support articles.

Lead Capture Messages

11. Thanks for reaching out! To better assist you, could you please share your name and email address? We’ll get back to you shortly!

12. Hi! We’d love to help you. Please leave your contact details, and we’ll follow up with more information tailored to your needs.

13. Thanks for contacting us! For quicker service, please share a bit more about your inquiry or leave your email address, and we’ll be in touch soon.

14. We’re excited to connect with you! Please provide your name and email, and one of our team members will follow up right away.

15. Hello! To better assist you, could you kindly provide your contact information? We'll be in touch as soon as possible.

Here’s something interesting:

  • Research shows that companies leveraging automated omnichannel communication experience a 25% increase in customer satisfaction and a 30% reduction in response times.

Conclusion

Setting up a Telegram auto-reply is a strategic move for maintaining consistent communication, especially for businesses handling multiple inquiries. 

Tools like ControlHippo’s workflow automation make it incredibly simple to automate Telegram messages without needing advanced technical knowledge.

By integrating auto send Telegram messages into your strategy, you can seamlessly manage inquiries 24/7, ensuring a smoother user experience. Whether you’re using Telegram for customer support or as part of your broader Telegram marketing efforts, automation helps streamline communication and boost efficiency.

Frequently Asked Questions

Yes, with the help of tools like ControlHippo, you can set up automatic messages on Telegram to enhance your responsiveness.

To set quick replies, you can use workflow automation options on platforms like ControlHippo, where you can configure instant responses based on message triggers.

To make a Telegram auto reply bot, you’ll need to use automation tools or configure a custom bot with pre-set responses for different inquiries.

Updated : November 13, 2024

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