What is Interakt?
Interakt is a customer engagement and support platform designed for small and medium eCommerce businesses, offering integration with WhatsApp, email, and other channels to streamline communication and improve customer service.
What is ControlHippo?
ControlHippo is a comprehensive omnichannel platform built to optimize sales and support processes. With powerful automation and actionable insights, it enables businesses to manage customer interactions and support tasks seamlessly across various channels.
ControlHippo Vs. Interakt: Feature-wise Comparison
 |  | |
|---|---|---|
| Overall score |   4.5/5 | 4.7/5 |
| Ease of use | 3.9/5 | 4.2/5 |
| Value for money (pricing details below) | 4/5 | 4.5/5 |
| Design quality | 3.7/5 | 4/5 |
| Features | • WhatsApp flows • Chatbot integration • WhatsApp chat widget • Multi-channel support • Workflow automation | • Chatbots • Canned Responses • CRM Integration • WhatsApp team inbox • Live Chat • Escalation management |
| Head to head Comparison | • Limited support for third-party integrations • Lacks comprehensive reporting tools for performance analysis • No advanced analytics for in-depth customer insights | • AI-powered features central to workflow • Offers more integrations for omni-channel support • Customizable dashboards and analytics • High-quality call analytics and customer insights |
| Pricing range | The Pro plan starts at $29/user per month, emphasizing advanced automation and multi-channel support. | Free plan for small teams with limited features. |
| Try for Free |
Note: The information provided above is accurate to the best of our knowledge and is subject to change without prior notice
Why ControlHippo is the best alternative to Interakt
ControlHippo stands out as one of the best Interakt alternatives for omnichannel communication, providing advanced AI and automation tools that optimize customer interactions across WhatsApp, email, and social messaging channles. Unlike Interakt, ControlHippo integrates effortlessly with CRM systems, delivering actionable insights that boost team efficiency and elevate customer satisfaction.
Discover the Features That Set ControlHippo Apart
Elevate your WhatsApp customer experience with ControlHippo’s multi-number shared inbox, packed with intelligent collaborative tools for efficient teamwork.
Respond promptly to customer inquiries with canned messages
- Save time and streamline communication with ControlHippo's Canned Message feature.
- Create pre-written messages for frequently used responses.
- Instantly respond to common queries with just a few clicks.
- Customize and personalize canned messages to suit each conversation.
- Boost efficiency by eliminating repetitive typing and ensuring consistent responses.
Boost Efficiency By Uploading FilesWithout Size Restrictions
- Seamlessly upload and share files of any size on WhatsApp with ControlHippo.
- Effortlessly collaborate on large documents, videos, and more.
- Share high-resolution images and videos without worrying about compression.
- Enhance communication by sharing files directly within your chats.
- Enjoy the convenience of uploading files from any device.
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Sync Team WhatsApp Conversations with Your CRM
- Streamline your workflow by syncing WhatsApp conversations with your CRM using ControlHippo.
- Automatically log WhatsApp interactions into your CRM system.
- Never miss a lead or customer query by centralizing all communication.
- Enhance customer relationships with a complete view of their WhatsApp interactions.
- Effortlessly integrate WhatsApp data into your CRM reports and analytics.
Enhance business productivity by using the Chrome extension
- Supercharge your browser with the ControlHippo Chrome Extension for quick access.
- Seamlessly manage your WhatsApp Shared Inbox directly from your browser.
- Receive real-time notifications for new messages and updates.
- Improve efficiency with one-click access to essential ControlHippo features.
- Enhance productivity by staying connected to your team's WhatsApp conversations without leaving your browser.
Try ControlHippo: Start a 10-day FREE Trial
Take ControlHippo for a free trial and try its features hands-on to understand the potential.
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
We've experienced exceptional customer support from the ControlHippo team. They are responsive and beyond to assist with any queries.
Frequently Asked Questions
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ControlHippo is a WhatsApp Shared Inbox platform that offers better features than Interakt, including multiple user access, chat labels, WhatsApp auto reply, and CRM integration. ControlHippo distinguishes itself with additional functionalities such as file uploading without size restrictions, chrome extension, and canned messages.
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Yes, ControlHippo provides easy data migration tools to help you transition smoothly from Interakt. Our support team is available to assist you throughout the migration process, ensuring that your data remains intact and accessible within ControlHippo.
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ControlHippo takes pride in delivering exceptional customer support around the clock to ensure your queries are resolved as soon as possible. Our dedicated team will help you make the most of our platform so you can better serve customers.
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At ControlHippo, we take data security and privacy seriously. We employ robust encryption and other security measures to safeguard your customer data. We are compliant with industry standards and regulations, so your information remains secure.
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Yes, we provide a 10-day free trial of ControlHippo so you can experience the platform firsthand. Additionally, our team is available to schedule a personalized demo to showcase the features and benefits of ControlHippo for your business.
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