Meet Your AI Copilot for Customer Conversations
Customer interactions are growing more complex across support and sales. ControlHippo’s AI Copilot helps your team manage conversations smarter with real-time suggestions, instant context, and smart summaries all from one unified inbox.
Key Benefits of AI Copilot for Team Messaging
Enhance your team’s productivity with ControlHippo’s AI Copilot. Automate replies, suggest smart responses, and manage high volumes of customer conversations effortlessly—all from one intuitive dashboard.
Smart Reply Suggestions
Respond faster with AI-suggested replies tailored to the conversation be it support or sales.
AI Chat Summaries
Turn long chats into quick summaries so agents and reps never miss a detail.
Omnichannel Support
Engage customers on WhatsApp, Instagram, Facebook, and more without losing context.
Assist, Not Replace
AI handles repetitive tasks; your team stays in control of every response.
Explore How AI Copilot Space Streamlines Support in ControlHippo
Customer support agents often juggle multiple queries, which can slow down resolution time. With Copilot Space, agents get real-time AI assistance right inside their workspace—no more switching tabs or digging through documents.
This is why you need Copilot Space. With ControlHippo’s AI-powered Copilot, you can:
- Get instant answers and article suggestions directly from your Knowledge Base and FAQs.
- Stay organized with the interactive Copilot window—add new FAQs or articles without leaving your workflow.
- Easily switch between Copilot, User Details, and Action tabs to maintain full context while assisting customers.
- Keep your Knowledge Base up to date by adding helpful content through the AI Hub in just a few clicks.
- Multilingual capability
- Sync content from external platforms
- Import external URLs and files
- AI compose
- AI generated summaries
- AI ticket autofill
Integrations
Sync Your Team Communications into Your CRM Without Any Hassle
Assist Support Teams with AI Copilot Across All Channels
Let Copilot suggest replies, summarize chats, and automate actions—so your agents can work smarter, not harder.
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
We've experienced exceptional customer support from the ControlHippo team. They are responsive and beyond to assist with any queries.
Frequently Asked Questions Regarding AI Copilot
Get quick answers to your questions related to ControlHippo’s AI Copilot.
-
Yes. It supports all major customer messaging platforms including WhatsApp, Facebook, Instagram, and more.
-
Absolutely. The AI can be trained using your company’s tone, brand guidelines, and knowledge base.
-
No. It assists your agents by making their work easier, but the final decision and response always rest with them.
-
The AI continuously learns from your data and improves over time to deliver accurate and helpful suggestions.
-
Yes. Agents can choose to use, modify, or ignore AI suggestions at any time. Admins can enable or disable the feature as needed.
Related Post
Use Copilot on WhatsApp to Assist Support Agents
Copilot for WhatsApp is an AI assistant that integrates into your WhatsApp for better conversations. It is powered by artificial intelligence enabled through the WhatsApp Business API...