What is Whaticket?
Whaticket is a customer service tool focused on WhatsApp support. It provides basic messaging automation and a shared inbox for team collaboration. However, it offers fewer advanced features, limiting its flexibility in managing complex workflows and agent productivity.
What is ControlHippo?
ControlHippo is a WhatsApp-based communication platform designed to simplify customer service. With features like AI chat assistants, WhatsApp API integration, and automation, ControlHippo ensures smooth workflows and faster responses.
ControlHippo Vs Whaticket: Feature-by-Feature Comparison
Here is a detailed, feature-wise comparison of ControlHippo and Whaticket. Explore the distinct abilities of
ControlHippo and check why it is the most preferred communication platform.
 |  | |
|---|---|---|
| Overall score |   4/5 |  4.5/5 |
| Ease of use | 3.9/5 | 4.4/5 |
| Value for money (pricing details below) | 4/5 | 4.5/5 |
| Design quality | 4.1/5 | 4/5 |
| Features | • Contact Management • Interaction Tracking • Lead Management | • Omnichannel communication platform for support teams • Analytics & Reporting • Broadcast Messaging • CRM Integration |
| Head to head Comparison | • Limited reporting and call tracking tools • No advanced analytics for customer insights • Restricted CRM customization | • AI-powered features central to workflow • Offers more integrations for omni-channel support • Customizable dashboards and analytics • High-quality call analytics and customer insights |
| Pricing range | Free plan for small teams with limited features. | |
| Try for Free |
Note: The information provided above is accurate to the best of our knowledge and is subject to change without prior notice
Why ControlHippo is the best alternative to Whaticket
ControlHippo delivers a comprehensive communication solution, combining AI-powered automation with advanced collaboration tools. ControlHippo excels with multi-channel automation, deep analytics, and seamless CRM integrations—giving businesses everything they need to scale operations effectively.
Features That Make ControlHippo #1 WhatsApp Shared Inbox
From shared inbox and canned message templates to unrestricted file sharing, ControlHippo offers superior technological
abilities and communication features. Elevate your sales and customer support quality.
Speed up customer query resolution using canned messages
- Define automated replies to repeated questions using ControlHippo’s template composer.
- Showcase your commitment to customer service by appreciating customer messages instantly.
- Save agent’s time spent on responding to repetitive questions and allow them to focus on complex queries.
Improve communication with unlimited file upload capacity
- Enable agents to upload files without any restrictions and engage with a large customer base at once.
- Boost your sales by reaching out and pitching your offerings to a wide base of customers and prospects.
- Engage with a huge base of prospects at cost-effective rates and gain a competitive edge.
Elevate your customer service quality with seamless CRM integration
- Integrate ControlHippo with your existing CRM and eliminate the need to switch between multiple platforms.
- Enhance agent productivity by automating data entry, workflows, and customer record updation based on WhatsApp interactions.
- Draw insights from customer data and conversation history and improve your customer support quality.
Achieve seamless mobility and flexibility with Chrome extension
- Allow agents to manage customer conversations on the browser using a Chrome extension.
- Supports remote workforce as agents can engage with customers without logging in to the application.
- With greater flexibility and mobility, scale up your business productivity to greater levels.
Get ControlHippo: Take a 10-day Free Trial
Take ControlHippo for a 10-day free trial and explore its features hands-on. Explore how it empowers sales, marketing, and customer support teams.
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
We've experienced exceptional customer support from the ControlHippo team. They are responsive and beyond to assist with any queries.
Frequently Asked Questions
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ControlHippo, Wati, Wassenger, Novochat, etc. are some of the leading Whaticket alternatives.
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Yes, you can seamlessly switch from Whaticket to ControlHippo. You can migrate your existing communication flow, contacts, and phone numbers. On top, ControlHippo offers extensive onboarding and migration support.
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ControlHippo is more cost-effective than Whaticket. ControlHippo costs just $20 a month against Whaticket which costs $49 a month. ControlHippo supports unrestricted file upload and sharing and offers greater flexibility with the Google Chrome extension. On the other hand, Whaticket does neither support file uploads nor have a Google Chrome extension.
More Comparisons
Find out how ControlHippo compares to other competitors in the business.
