What are WhatsApp Communities and how do I use them?

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Akshat Adani

Senior Writer:

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green tickPublished : August 24, 2023

WhatsApp has emerged as a powerful platform that goes beyond personal messaging. With its ability to create communities and groups, WhatsApp has transformed into a hub for like-minded individuals, businesses, and organizations to gather, communicate, and collaborate seamlessly. This transformation has given rise to a new dimension of interaction known as WhatsApp communities. Admins can easily add up to 50 communities in WhatsApp, making it even more convenient. 

Individuals can share knowledge, engage in discussions, and build networks, while businesses can cultivate brand loyalty and offer exclusive content with the community feature in Whatsapp. This article delves into the concept of WhatsApp communities, exploring their significance, benefits, and strategies for creating and nurturing thriving digital communities.

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Expert Advice

"Creating and sustaining a successful WhatsApp community requires a clear focus on adding value to members' lives. Engage regularly with personalized interactions, offer exclusive content, and maintain a positive atmosphere that encourages open discussions. Remember, consistency is key – provide relevant updates, encourage participation, and adapt your approach based on member feedback for a community that stands out and thrives."

What are WhatsApp Communities?

In WhatsApp, communities typically refer to groups of users who come together around a common interest, topic, or purpose to communicate and share information. WhatsApp allows users to create and join groups, which can be considered as communities, where members can exchange messages and media files and participate in discussions.

How to Create WhatsApp Communities?

Creating a WhatsApp community, also known as a group, involves several steps to set up the group, configure its settings, and invite members. Here’s a detailed guide on how to create a WhatsApp community –

Step 1: Access the Community Tab and Initiate a New Community

  • Begin by navigating to the Community tab within the WhatsApp application.
  • Look for the option labeled “New Community” and select it.

Step 2: Provide Community Details and Photo

  • Within the setup interface, furnish essential information for your Community.
  • Input the desired Community name, compose a brief yet informative description, and choose a suitable profile photo.
  • Once satisfied with the details, proceed by tapping the green arrow icon.

Step 3: Group Creation or Addition

  • To further tailor your Community experience, you have two options: “Create New Group” or “Add Existing Groups.”

Creating a New Group 

  • If you opt to create a new group, you can personalize it by adding a distinctive group icon, a concise description, and a relevant group subject (visible to all participants).

Adding Existing Groups 

  • Alternatively, you can integrate already-existing groups into your Community.
  • Handpick the groups you wish to include, and then finalize your selection by tapping the green arrow icon.
  • Importantly, any groups you add will retain their original group administrators. However, they won’t automatically assume Community administrator roles unless specifically promoted.

Step 4: Confirmation and Community Viewing

  • After completing the necessary adjustments, tap the green check mark icon to confirm your selections.
  • Finally, to observe your newly created Community, click on the “View Community” option.

Now you can start engaging with your members, sharing content, and fostering discussions based on the community’s purpose. Just remember to manage the group effectively, ensure that discussions remain respectful, and follow any guidelines you’ve established.

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WhatsApp Communities Vs. Group: What Sets Them Apart?

WhatsApp communities and groups are closely related concepts, but they have distinct characteristics and purposes that set them apart. Understanding the differences between the two can help users make informed decisions about which option to choose for their communication needs. Here’s a detailed comparison between WhatsApp communities and groups: 

Difference between whatsapp community and group

WhatsApp Communities

  • Definition and Purpose: WhatsApp communities are an informal term often used to refer to groups of users who come together around a common interest, topic, or purpose. These communities can vary in size, focus, and purpose.
  • Flexibility in Size: Communities can be small or large, accommodating varying numbers of members. While there is an upper limit of 256 members in a single WhatsApp group, communities can span multiple groups or channels to accommodate more participants.
  • Public or Private: Communities can be either public or private. Public communities are open to anyone with a link and can accommodate a large number of participants. Private communities require an invitation to join and allow for more controlled access.
  • Interaction Dynamics: In communities, interactions might be more open, with discussions happening across multiple group chats or even individual chats. The decentralized nature of communities can lead to more diverse conversations.
  • Cross-Group Interaction: Communities might involve cross-group interactions where members participate in discussions across different groups, fostering a sense of belonging to a larger network.
  • Moderation and Control: Moderation and control might be decentralized within communities, as there might not be a single administrator overseeing all conversations.

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WhatsApp Groups

  • Structured Communication: WhatsApp groups provide a structured environment for communication among members. They have designated administrators and members, making them suitable for organized discussions.
  • Group Size Limit: Groups are limited to a maximum of 256 members. If a community grows beyond this limit, it might involve creating multiple interconnected groups.
  • Group Privacy and Invitation: Group privacy settings can be adjusted by administrators. Groups can be either public, where anyone with a link can join, or private, where invitations are required.
  • Focused Conversations: Groups typically have more focused conversations centered around a specific topic, purpose, or interest. This can result in more in-depth and targeted discussions.
  • Centralized Administration: Groups have one or more administrators who manage membership, enforce rules, and maintain the group’s overall tone and purpose.
  • Clear Group Identity: Groups often have a clear identity, purpose, and set of rules that members must follow, helping to maintain a cohesive environment.

You May Also Read : How To Send Bulk Messages on WhatsApp?

Choosing Between Communities and Groups

The choice between WhatsApp communities and groups depends on the nature of communication and the desired level of organization:

  • Choose communities if you’re looking for a broader network, decentralized conversations, and cross-group interactions, communities might be suitable. They work well for topics that span multiple groups.
  • Choose groups if you need structured discussions, a clear focus, and centralized administration, WhatsApp groups are ideal. They’re well-suited for organized teams, clubs, project collaboration, and focused interest groups.

WhatsApp communities offer a more fluid and interconnected communication environment, while WhatsApp groups provide structured and focused discussions with clear leadership and rules. Both options can be valuable, depending on your communication goals and preferences.

You May Also Read : How to schedule whatsapp messages?

Grow Your WhatsApp Communities: Strategies for Success

Here are some detailed strategies to effectively grow your WhatsApp community that can help your business gain a competitive advantage:

Whatsapp Community Growth Strategies

1. Promote Across Platform

Utilize your existing social media profiles, websites, and other communication channels to promote your WhatsApp community. Clearly communicate the benefits of joining and provide a direct link or QR code for easy access.

2. Compelling Content Sharing

Share high-quality, relevant, and engaging content within your WhatsApp community. Regularly provide value through informative articles, exclusive offers, behind-the-scenes glimpses, and multimedia that resonates with your audience.

3. Incentivize Referrals

Encourage your current community members to invite friends and contacts to join. Implement referral incentives, such as exclusive content, discounts, or rewards, to motivate them to bring in new members.

4. Interactive Engagement

Foster active participation by initiating discussions, asking questions, and organizing interactive events like polls, quizzes, and contests. Make members feel involved and valued for their contributions.

5. Influencer Collaboration

Collaborate with influencers or experts in your field who have a relevant following. Their endorsement can introduce your WhatsApp community to a wider audience and establish credibility.

6. Exclusive Offers

Provide exclusive offers, discounts, or early access to products/services within the community. This not only incentivizes new member sign-ups but also enhances the perceived value of being part of the group.

7. Clear Community Purpose

Clearly define the purpose and value proposition of your WhatsApp community in its description. This helps potential members understand what they’ll gain by joining.

8. Consistent Communication

Regularly share updates, insights, and news related to your industry or niche. Consistent communication keeps members engaged and eager to participate.

9. Personalized Interaction

Engage with members individually by responding to messages and comments. Personalized interactions create a stronger connection and show that you value their presence.


WhatsApp communities offer a dynamic platform for fostering engagement, communication, and growth in various contexts, whether for businesses, interest groups, or internal team collaboration. These communities provide a space where members can connect, share, and learn, transcending geographical barriers and enabling real-time interactions.

Creating and nurturing a successful WhatsApp community requires thoughtful planning, consistent engagement, and a clear understanding of the community’s purpose. By employing strategies such as cross-platform promotion, compelling content sharing, interactive engagement, and personalized interactions, community administrators can create an environment that attracts new members and retains and engages the existing ones.

Frequently Asked Questions

Disadvantages of WhatsApp communities include potential information overload, privacy concerns, spam and irrelevant content, conflicts, time commitment, and the risk of sharing sensitive information in a group setting.

You can find WhatsApp community groups through invitations from friends, online forums, social media groups, or by using specific keywords related to your interests in the WhatsApp search function.

To get a community link on WhatsApp, the group administrator can generate an invitation link in the group's settings. This link can be shared with potential members, allowing them to easily join the group.

If you want to leave a WhatsApp community, open the group chat, tap the group name at the top, then scroll down and select "Exit Group." Keep in mind that leaving a group is permanent and you won't receive messages from that group anymore.

Updated : April 11, 2024

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