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Omnichannel Communication Platform for Healthcare

Integrate all communication channels- from WhatsApp to Instagram, into one platform with ControlHippo.

  • Manage patient inquiries across phone, email, and chat.
  • Improve staff coordination with centralized communication.
  • Ensure consistent patient care with unified messaging.
Omnichannel Communication Platform
TRUSTED BY TOP BUSINESSES WORLDWIDE

The Numbers Speak for Themselves

From message open rates to customer satisfaction, ControlHippo’s Omnichannel Inbox improves every aspect
of your healthcare communication strategy. Try it today!

98%

Average message open rate per campaign.

55%

Average click-through rate achieved.

90%

Increase in overall customer satisfaction.

Optimize Healthcare Operations with Omnichannel Inbox

Increase Health Leads with Omnichannel

  • Capture leads from social media channels, emails, phone, and SMS.
  • Run broadcast campaigns on different channels for new offers & discounts.
  • Track patient interactions across channels for better follow-up strategies
  • Regularly analyze and improve communication efforts to drive more leads.
Increase Health Leads with Omnichannel
Automate for Better Patient Care

Automate for Better Patient Care

  • Quickly assign chats to appropriate professionals for faster responses.
  • Track chat statuses to ensure all patient queries are resolved.
  • Enable multiple agents to handle patient inquiries without delays.
  • Automate responses for common questions, saving time for critical tasks.

Exceed Customer Expectations at Every Step

  • Provide real-time assistance through live chat for immediate support.
  • Automate follow-ups and responses to keep patients informed and engaged.
  • Utilize analytics to measure & improve the effectiveness of communication.
  • Send timely updates & offers across channels to keep patients informed.
Exceed Customer Expectations at Every Step
Integrate CRM and Other Tools

Integrate CRM and Other Tools

  • Connect patient communication data with CRM for personalized service.
  • Automate data updates between chat systems and CRM for accuracy.
  • Use CRM insights to tailor responses and improve patient engagement.
  • Sync with other tools to optimize workflow and enhance patient management.

Why Choose ControlHippo for Your Healthcare Business?

24/7 Customer Support
Manage queries, provide swift responses, enhance customer satisfaction effortlessly.

Effective Team Collaboration
Efficiently coordinate tasks, share updates, foster seamless teamwork dynamics.

Real-Time Engagement
Engage prospects, nurture leads, and close it faster with personalized interactions.

Marketing Campaigns
Broadcast promotions, gather feedback, and analyze campaign effectiveness collaboratively.

Simplify Your Medical Management—Start with ControlHippo!

Be the best in healthcare management with our Omnichannel inbox for the healthcare industry, designed for seamless and efficient patient care.

Simplify Your Medical Management

How to Use ControlHippo For Your Healthcare Facility?

Step 1: Sign up with ControlHippo for free.

Step 2: Connect your social media business accounts.

Step 3: Integrate necessary tools and services.

Step 4: Customize settings according to your needs.

Step 5: Start using ControlHippo to manage your healthcare facility.

Integrations

Sync Your Team Communications into Your CRM Without Any Hassle

Next-generation Features Designed to Streamline Health and Wellness Communication

Use Case by Industry

Hear From Our Customers

Deliver Seamless Patient Care with ControlHippo—Start Today!

Address and overcome all the communication challenges in your healthcare facility with ControlHippo Omnichannel Inbox.

Get started with ControlHippo today!

Frequently Asked Questions for Healthcare Industry

  • ControlHippo Omnichannel Inbox for the healthcare industry improves patient care by centralizing communication, speeding up responses for appointments and follow-ups, and ensuring consistent messaging across all channels.

  • Yes, ControlHippo allows you to manage patient inquiries across various channels, such as WhatsApp, Instagram, Telegram, email, and more, from one centralized platform. This ensures quick and efficient responses.

  • Yes, ControlHippo integrates with CRM systems to synchronize patient communication data. This allows for personalized service and improved patient management.

  • ControlHippo Omnichannel Inbox for the healthcare industry offers a range of features to manage patient queries, such as Label Chat, Assign Chat, Auto-Replies, Live Chat, Bulk Messages, and more.

  • To get started with ControlHippo Omnichannel Inbox, sign up for a free trial, connect your communication channels, integrate necessary tools, and customize settings. For any assistance, get in touch with our support team.

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