Simplify Email Management with ControlHippo’s Shared Inbox
Managing team emails in Gmail can quickly get overwhelming. ControlHippo brings everything into an organized space backed by automation, smart assignments, and powerful integrations.
- Respond from one place despite multiple Gmail accounts
- View, assign, and track emails in real-time
- Divide tasks automatically using smart routing and round-robin logic
- Organize better with filters, labels, and saved views
Why Email Shared Inbox For Teams?
Clear Team Conversations
- Assign emails by urgency, topic, or workload.
- Keep everyone in the loop. No forwarding or confusion.
- Improve response time with visibility and shared context.
Simplify Multi-Inbox Overload in Gmail
- Link multiple Gmail inboxes into one dashboard.
- Reply from shared addresses without switching accounts.
- Set up chat assign notifications to alert teammates instantly.
Smart Tools That Save Time
- Auto-assign emails by rules.
- Set replies for off-hours.
- Filter by status or assignee, and download transcripts for clarity.
Team Communication Made Simple
- Tag teammates for quick input or handoff.
- See full conversation history at a glance.
- Transfer ownership with internal private notes and zero lost context.
Take Full Control of Gmail With ControlHippo’s Shared Inbox
No more juggling tabs or switching tools. Keep Gmail organized with real-time tracking, collaborative workflows, and automated assignments from one place.
Seamless CRM + Shared Inbox Integration
- Sync every conversation to the customer profile
- Trigger follow-ups based on email content
- Use conversation history to build stronger relationships
- Keep records updated in real time
Automate & Assist With Smarter Email Handling
- Assign emails using workflow automation
- Automatically create tickets with Zoho Desk
- Get reply suggestions with AI to speed up email drafting and reduce response time
- Suggest help articles using an AI-powered knowledge base
Centralized Inbox for Multi-Channel Messaging
- Maintain continuity even with multiple responders
- Access email, chat, and social media in a single view
- Assign messages automatically across platforms
- Use WABA media sharing for images and files
Scale Email Support Without Bottlenecks
- Assign emails through round-robin or smart rules
- Use labels to organize by topic, SLA, or urgency
- Set auto-replies for off-hours or FAQs
- Automate triage with workflow automation and tagging
Smart Features Inside Your Shared Inbox
Master email management, optimize team collaboration with automated processes, and gain real-time insights for better productivity and communication efficiency.
Labels
Efficiently organize inbox with labels for effective email management and categorization.
New Team, New View
Create multiple inbox views for teams to access relevant information tailored to their needs.
Reporting
Track email performance metrics to make key decisions and optimize strategies effectively.
Unify Multiple Accounts
Integrate multiple email accounts in a single inbox to simplify communication across brands.
CC, BCC & FWD
Share emails using CC/BCC, forward messages for collaboration, and simplify decision-making.
Complete Data
Maintain comprehensive customer records by seamlessly merging data during integration.
Quick Responses
Use email templates in shared inboxes to save time and respond swiftly to common queries.
Round Robin
Automate customer query distribution among team members for equitable workload management.
Tagging
Tag colleagues to monitor specific conversations, promoting transparency and collaboration.
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
We've experienced exceptional customer support from the ControlHippo team. They are responsive and beyond to assist with any queries.
Integrations
Sync Your Team Communications into Your CRM Without Any Hassle
Upgrade Your Shared Mailbox With ControlHippo
Take control of your team's email management with ControlHippo. Experience shared mailboxes like never before!
Get started with ControlHippo today!
Frequently Asked Questions for Shared Mailbox
Get quick answers to your questions related to ControlHippo and Shared Mailbox.
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A shared inbox is a centralized inbox that allows multiple users to access emails from a single location. An email shared inbox is perfect for teams managing external inquiries, like customer service or account management.
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You will need to configure your email to allow several people to access and handle it when you convert your email into a shared mailbox. By smoothly transforming inboxes into shared mailboxes and streamlining customer query management, ControlHippo improves teamwork and productivity.
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Using a shared inbox improves teamwork as it centralizes communication, guarantees consistent responses, and minimizes duplication of effort. It allows greater tracking and accountability, speed up the management of workflows, and speeds up customer inquiry responses.
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Using labels for organization, prioritizing essential emails, adopting email templates for prompt responses, and designating certain times for checking emails to reduce distractions are all examples of effective email management strategies.
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With ControlHippo, you can efficiently manage your email communication by classifying messages according to sender, priority, subject, and folders. With features like reporting, tags, and labels, ControlHippo improves response times and teamwork.
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