What is Trengo?
Trengo is a multi-channel communication platform that enables businesses to manage customer conversations across email, SMS, social media, and live chat. It simplifies communication workflows, streamlines team collaboration, and enhances customer support, making it easier to engage and respond to customers efficiently.
What is ControlHippo?
ControlHippo is an omnichannel communication platform designed for sales and support teams. It brings together all communication channels—voice, social media, and more—into a unified interface. With AI-powered automation ControlHippo helps businesses improve customer interactions and optimize communication workflows.
ControlHippo vs. Trengo: Compare and Choose Wisely
Check out the feature-wise comparison of ControlHippo and Trengo examine how
ControlHippo stands apart as the most preferred Trengo alternative.
 |  | |
|---|---|---|
| Overall score |   4.3/5 | 4.7/5 |
| Ease of use | 4.4/5 | 4.8/5 |
| Value for money (pricing details below) | 4.5/5 | 4.7/5 |
| Design quality | 4.4/5 | 4.8/5 |
| Features | • Multi-channel communication • CRM integration • Chat automation • Performance analytics | • Centralized platform with automation • AI-powered chatbots • Advanced reporting & analytics • Automated workflows & chat flows |
| Head to head Comparison | • Specializes in chatbot automation for social media • Basic chatbot metrics & tracking • Focus on messaging via email, SMS, live chat | • AI chatbot builder for omni-channel engagement • Advanced AI automation boosts CX • Deep analytics with auto-reporting |
| Pricing range | Pricing starts from €99 per user per month. | Free plan available. |
| Try for Free |
Note: The information provided above is accurate to the best of our knowledge and is subject to change without prior notice
Why ControlHippo is the best alternative to Trengo
ControlHippo provides a complete communication solution that goes beyond just chat and message management. Unlike Trengo, which focuses on multi-channel communication, ControlHippo integrates omnichannel capabilities with advanced AI automation, reporting, and collaboration tools, making it the ideal platform for businesses aiming to optimize customer interactions and enhance team performance.
ControlHippo: The Ultimate Omnichannel Inbox
Explore the features that make ControlHippo stand out as the best WhatsApp Shared inbox.
Get ControlHippo to increase productivity and collaboration..
Streamline Communication & Improve Productivity With Canned Messages
- Quickly respond to common inquiries and messages and save your valuable time
- Maintain a consistent tone while messaging across all interactions.
- Respond with accuracy and professionalism throughout the communication
Boost Customer Service with Effortless File Attachments
- Easily attach files such as screenshots, documents, or photos to provide valuable information.
- Help customers understand complex details with ease using attachments.
- Attach various formats, such as PDFs, Word documents, Excel spreadsheets, and many more.
Sync Your Team WhatsApp Conversations with Your CRM
- Centralize all channels of communication with CRM and allow team members to have access in one place.
- Easily share customer communication history among team members and make informed decisions.
- Record and track follow-up actions promptly and respond to customer queries instantly.
Maximize Client Engagement with Our Chrome Extension
- Access your product or service directly from your preferred web browser.
- Work fluently without cluttering your browser with unnecessary tools and tabs.
- Personalize your browser with our customization option to bring an energetic experience to your workflow.
Start Your Free ControlHippo 10-Day Trial Now
Check out our exclusive features and witness their full-on benefits in a real-world environment. Start Now!
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
We've experienced exceptional customer support from the ControlHippo team. They are responsive and beyond to assist with any queries.
Frequently Asked Questions
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Some of the leading alternatives to Trengo are ControlHippo, DelightChat, Enchant, and Respond.io.
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While both Trengo and ControlHippo stand out as premier shared inbox platforms for WhatsApp, ControlHippo leads the way in terms of features, pricing, plans, and system reliability.
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Yes, switching from Trengo to ControlHippo is quite simple. A straightforward migration process enables you to take advantage of ControlHippo's advanced features. We recommend reaching out to our support team for a comprehensive understanding of the porting procedure.
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Absolutely. ControlHippo empowers agents by providing them access to multiple WhatsApp numbers via a unified dashboard, ensuring efficient chat management.
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