Engage, Convert & Retain Customers with RCS For Ecommerce
Make e-commerce shopping easier with rich, interactive messaging and real-time assistance.
- Send real-time order updates with RCS for ecommerce.
- Share invoices, shipping details, and delivery alerts in one message.
- Help customers with instant chat and quick replies.
- Personalize promotions and boost sales with RCS.
Why Choose RCS for Ecommerce: Key Benefits
RCS for ecommerce makes communication faster, smarter, and more engaging. Deliver real-time updates, interactive messages, and seamless support for a smooth shopping experience.
Instant Order & Shipping Updates
Keep customers informed with real-time order confirmations, shipping details, and delivery alerts through RCS for ecommerce, ensuring a hassle-free shopping experience.
Interactive Product Promotions & Discounts
Send personalized product recommendations, exclusive discounts, and flash sale alerts through RCS. Engage customers with interactive messages that drive conversions.
24/7 Customer Support
Resolve customer queries instantly with AI-powered chat and rich media support. Provide quick replies, order modifications, and return assistance, all within an RCS chat.
AI-Powered Cart Recovery & Re-Engagement
Recover lost sales with automated cart reminders and personalized re-engagement messages. Offer discounts and incentives to encourage customers to complete their purchases.
How ControlHippo’s RCS Shared Inbox Helps Ecommerce Businesses
Optimize communications with ControlHippo’s RCS Shared Inbox. Enjoy automated order updates, personalized promotions, AI-driven support, and cart recovery strategies to boost sales.
Manage Customer Conversations With RCS Shared Inbox
- Handle all customer messages effortlessly with a shared inbox and keep your team aligned.
- Organize inquiries, orders, and support requests in a single, easy-to-use dashboard.
- Assign conversations to the right team members to ensure quick and accurate responses.
- Never lose track of a customer message, improving satisfaction and sales.
Simplify Store Operations With Workflow Automation for RCS
- Reduce manual work by automating customer updates, order tracking, and issue handling.
- Send automatic updates for orders, deliveries, and promotions without manual effort.
- Connect with payment, inventory, and CRM tools to keep processes running smoothly.
- Ensure fast problem resolution with auto-assigned tickets and follow-ups.
Engage Customers Effortlessly With Instant Replies & Custom Chat Assistants
- Provide quick and relevant answers to customer questions without delays.
- Set up chat assistants to handle common queries like order tracking and product details.
- Ensure seamless shopping experiences with accurate and timely responses.
- Let your team focus on complex requests while routine conversations run smoothly.
Keep Your Team in Sync With Multi-User Access
- Allow multiple team members to handle customer messages without confusion or delays.
- Set permissions so the right people manage sales, support, and fulfillment.
- Let multiple users respond to messages while keeping conversations organized.
- Maintain a clear conversation history to avoid duplicate responses.
Top Use Cases of RCS Business Messaging in Ecommerce
Streamlined Order Tracking & Delivery Notifications
RCS for ecommerce enables real-time order tracking, shipping notifications, and estimated delivery times, keeping customers informed at every step.
Engaging Product Promotions & Exclusive Deals
Send interactive product showcases, flash sales, and exclusive deals through RCS for ecommerce, driving customer engagement and repeat purchases.
Proactive Cart Abandonment Recovery Strategies
Recover lost sales by sending personalized reminders, limited-time offers, and incentives to encourage customers to complete their purchases.
Effortless Customer Assistance & Post-Purchase Support
Provide instant support, return assistance, and order modifications via RCS for ecommerce, ensuring a seamless post-purchase experience.
Integrations
Sync Your Team Communications into Your CRM Without Any Hassle
Advanced RCS Features Tailored for Seamless E-commerce Communication
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
We've experienced exceptional customer support from the ControlHippo team. They are responsive and beyond to assist with any queries.
Get Started with ControlHippo's RCS for Ecommerce
Enrich e-commerce communication with instant updates, seamless shopping experiences, and personalized offers. Try RCS for ecommerce now!
Frequently Asked Questions for RCS Messaging in E-commerce Industry
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RCS for ecommerce makes shopping easier by sending rich, interactive messages with product details, order updates, and secure payment links—all within a single chat.
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Yes! Customers can browse products, add to a cart, and complete secure payments without leaving the messaging app.
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RCS sends personalized cart reminders, limited-time offers, and interactive checkout options to encourage customers to complete their purchases.
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Absolutely! RCS offers images, carousels, buttons, and two-way communication, making it more engaging than plain text SMS.
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Yes, AI-powered chatbots can handle queries, process returns, and provide real-time assistance, reducing wait times and improving customer satisfaction.