Businesses nowadays use various messaging platforms to stay in touch with customers, address issues promptly, and promote their products and services. The top two messaging apps for business are WhatsApp and Facebook Messenger. Both platforms are massively popular and...
Want to deliver timely and convenient resolution to customer queries but not sure which support method would best suit your business? Understanding the difference between the major channels–live chat and messaging can help. Remember, the wrong choice can terribly...
QR codes have now become a staple in our digital world and they offer a fast and easy way to access websites, information, and services with your smartphone. It is assumed that by 2027, there will be a 70% overall rise in QR Code generation, equivalent to nearly...
In a highly competitive market, effective customer communication management (CCM) is crucial for building strong relationships, fostering loyalty, and driving business growth. Currently, 82% of customers use mobile apps for communicating with companies. So, to ensure...
In any business, understanding the various types of customers and knowing how to effectively deal with them is crucial for success. Customers come with diverse personalities, needs, and expectations, which require different approaches to ensure satisfaction and...
Messaging applications have become indispensable tools for businesses to connect with their customers, streamline communication, and foster relationships. Among the myriad instant messaging platforms available, Telegram and WhatsApp stand out as two of the most...
Greetings, ControlHippo users! We're excited to share the latest improvements and features that have been rolled out in October. Our team has been hard at work to make your messaging and CRM experience smoother, more secure, and feature-rich. Let's dive into the...
The best prices are available on Black Friday, which are quickly approaching. Now is the ideal moment to buy SaaS-based software because most companies are offering irresistible discounts. Please fill this form to submit your product. Best SaaS Deals to Seize on Black...
Delivering excellent customer service is crucial for business success - 80% of consumers will continue patronizing companies that provide great support, even after mistakes. Yet juggling an overload of channels like phone, email, chat, social media, and self-service...