What is WATI?
WATI is a WhatsApp-based messaging platform that provides tools for managing conversations, automation, and chat workflows. While it focuses on WhatsApp communication, it offers limited flexibility beyond the platform.
What is ControlHippo?
ControlHippo is a business communication platform that enhances customer support through its WhatsApp Shared Inbox. ControlHippo integrates with other business tools and offers automation, CRM connectivity, and analytics to streamline workflows.
WATI vs. ControlHippo: A Detailed Feature Comparison
Check out the feature-wise comparison of ControlHippo and Wati. Examine how
ControlHippo stands apart as the most preferred Wati alternative.
 |  | |
|---|---|---|
| Overall score |   4/5 |  4.5/5 |
| Ease of use | 3.8/5 | 4.4/5 |
| Value for money (pricing details below) | 4.2/5 | 4.5/5 |
| Design quality | 3.9/5 | 4.2/5 |
| Features | • Team Inbox • Template Mesaage • Analytics & Reporting • Rule Bases Automation • WhatsApp Flow | • Omnichannel communication platform for support teams • Quick Responses with Canned Messages • Engage with Unlimited Contact Sync • Boost Productivity with Chrome Extension • Automation & Workflow Tools • Cost-effective, scalable pricing plans |
| Head to head Comparison | • Limited reporting and call tracking tools • No advanced analytics for customer insights • Restricted CRM customization | • AI-powered features central to workflow • Offers more integrations for omni-channel support • Customizable dashboards and analytics • High-quality call analytics and customer insights |
| Pricing range | Free plan for small teams with limited features. | |
| Try for Free |
Note: The information provided above is accurate to the best of our knowledge and is subject to change without prior notice
Why ControlHippo is the best alternative to WATI
ControlHippo offers a superior WhatsApp Shared Inbox with AI chat assistants that automate workflows, enhance response times, and streamline operations. With CRM integration, advanced analytics, and productivity tools like Chrome extensions and multilingual support, ControlHippo provides businesses with the flexibility to scale efficiently.
Features That Make ControlHippo #1 WhatsApp Shared Inbox
With enhanced automation and collaborative features, ControlHippo WhatsApp shared inbox helps
businesses elevate their customer support quality and deliver a superior experience.
Respond promptly to customer inquiries with canned messages
- With pre-defined templates for repeated questions, deliver a timely response to customer queries.
- Allow agents to focus on complex queries and tasks that require human support.
- Build a reliable support system and secure customer trust with prompt replies.
Attach & share multiple files in a go for quick query resolution
- Attach images, videos, documents, etc., through WhatsApp and improve your service quality.
- Select multiple files at once and accelerate problem-solving and decision-making.
- Allow agents to share files from the knowledge base and save their time and effort.
Engage with multiple prospects with unlimited contact sync
- Reach out to a broad audience by uploading contacts in the CSV format using ControlHippo.
- Upload CSV files without size restrictions and engage with many prospects simultaneously.
- Streamline customer service and eliminate the need to switch between multiple channels and applications.
Enhance business productivity by using the Chrome extension
- Allow agents to connect with the team and customers through Google Chrome.
- Access the WhatsApp shared inbox solution without installing the application.
- Streamline message flows to save agent’s time and improve overall business productivity.
Try ControlHippo: Start a 10-day FREE Trial
Take ControlHippo for a free trial and try its features hands-on to understand the potential.
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions.
We've experienced exceptional customer support from the ControlHippo team. They are responsive and beyond to assist with any queries.
Frequently Asked Questions
-
ControlHippo, AiSensy, Twilio, Respond.io, etc. are some of the leading Wati alternatives.
-
Yes. You can switch from Wati to ControlHippo in just a few steps. Using ControlHippo, you can port your existing numbers, contact lists, and workflows.
-
Yes. Agents can access multiple WhatsApp numbers through the same ControlHippo account. This helps achieve consistency and a transparent line of communication within the organization.
More Comparisons
Find out how ControlHippo compares to other competitors in the business.
Related Post
5 Best WATI Competitors in 2024
Effective customer communication has become a cornerstone of success for...