Latest Article
Top 10 Best Bulk SMS Service Providers for Businesses
Bulk text messaging is a powerful tool that enables businesses to engage customers instantly. With SMS messages having an open rate of 98%, compared to just 20% for emails, it’s no surprise that companies rely on bulk SMS for marketing,...
What is Customer Service Workflow? Types & Benefits
Did you know? 85% of consumers go out of their ...
How to Unban WhatsApp Number and Methods to Avoid It.
WhatsApp enforces certain policies to maintain a safe and secure ...
SMS Workflows: How To Automate Your Text Messaging For Higher Customer Engagement?
It is challenging for any business to keep track of ...
AI Customer Service
Telegram
WhatsApp
Instagram
Facebook Messenger
Omnichannel
More
Restaurant Chatbots: Use Cases & Best Practices (2025)
What if booking a table could be as simple as ...
AI Agent vs Chatbot: Key Differences Explained
Many people often confuse AI agents with chatbots, but they ...
Customer Service in Restaurants: Importance, Tips & Examples
Great restaurant service goes beyond serving food; it’s about creating ...
Omnichannel Chatbot: Benefits, Tips, and Examples
Ever messaged a company on WhatsApp, then switched to their ...
Best HappyFox Alternatives & Competitors
If you are looking for an alternative option for HappyFox, ...
How to Build a Lead Generation Chatbot in 2025
Speed is no longer a basic to-do for business! It's ...
How To Create a Telegram Chatbot in 2025: Step-by-Step Guide
Telegram today is one of the fastest-growing messaging apps, which ...
How to Make a Poll on Telegram: A Step-by-Step Guide
Among the many features that Telegram offers, polls stand out ...
Telegram Groups – A Complete Guide
Telegram groups have become a popular tool for communication and ...
How to Integrate HubSpot with Telegram Using ControlHippo?
Integrating HubSpot with Telegram via ControlHippo offers a unique opportunity ...
How to Unban Telegram Number? [With Different Methods]
Telegram popularity has soared in the United States, with the ...
WhatsApp Automation Tools: Choose the Right Platform for Your Business
Every day, your potential customers send millions of WhatsApp messages ...
WhatsApp Business API Pricing Updates [July, 2025]
WhatsApp has rolled out a major WhatsApp Business API pricing ...
WhatsApp Business Calling API: Set Up In 5 Easy Steps
A general practice followed is to use several tools to ...
How To Get WhatsApp Blue Tick Verification? [For WABA & API]
WhatsApp has evolved into a core platform for customer service ...
How To Send WhatsApp Bulk Messages without getting banned
Let’s be honest! Most of us ignore emails and scroll ...
Best Ways To Use WhatsApp For Advertising in 2025
For businesses to connect with customers where they spend most ...
How Instagram CRM Helps Businesses Manage Leads?
Social media platforms like Instagram have become essential tools for ...
How To Send Mass DM on Instagram?
What if your business could connect with thousands of potential ...
How To Create An Instagram Broadcast Channel: A Step-by-Step Guide
Creating an Instagram broadcast channel is a fantastic way to ...
Instagram Automation: Best Tools and Strategies
ItWith over two billion monthly Instagram active users, the potential ...
How to Add and Manage Multiple Instagram Accounts Easily
Instagram has become a decisive force in the social media ...
How to Share Instagram Business Account with Multiple Users?
?? Instagram app is a powerful tool for businesses to ...
Facebook Messenger Tags: Everything You Need to Know
To improve your customer support, staying organized is key—especially when ...
Facebook Messenger Group Chat: How To Get Started?
One of the most popular features of messaging apps like ...
How to Add WhatsApp Button on Facebook Page?
?? When you connect WhatsApp Business to your Facebook page, ...
Where to Find Facebook Business Manager Id?
Managing your business's presence on social media is crucial for ...
How to Set Up Facebook Messenger Auto Reply?
Companies are constantly seeking ways to improve customer engagement and ...
How to Integrate HubSpot with Telegram Using ControlHippo?
Integrating HubSpot with Telegram via ControlHippo offers a unique opportunity ...
How to Integrate ZOHO crm with Telegram Using ControlHippo?
Telegram ZOHO CRM integration helps your business streamline communication and ...
How to Integrate Slack with Telegram Using ControlHippo?
Slack, the go-to platform for business communication, not only streamlined ...
How to Integrate Pipedrive with Telegram Using ControlHippo?
With the rise of messaging apps like Telegram and CRM ...
How To Integrate WhatsApp With HubSpot using ControlHippo?
Effective communication is paramount for businesses, and combining the power ...
How To Integrate WhatsApp with Monday.com CRM using ControlHippo?
Businesses can leverage Monday.com WhatsApp integration to increase conversions as ...
Omnichannel Customer Journey: Benefits, Challenges, and Steps
The omnichannel customer journey is transforming how businesses connect with ...
Omnichannel Marketing Automation: Benefits, Challenges, Tips & Tools
Offering a consistent experience across channels is no longer optional ...
Top 8 eCommerce Challenges and Solutions
With the increased demand in eCommerce, businesses face unique challenges ...
Omnichannel Retail Trends in 2025
Shopping isn't simply walking into a store, selecting something, and ...
What is Omnichannel Banking? Why It’s Needed & Benefits
The banking industry is continuously evolving to meet customer demands ...
10 Best Omnichannel Customer Support Platforms
Omnichannel customer support has become essential for businesses aiming to ...
What are Agentic Workflows in AI? A Detailed Guide to Automation
From time to time, something comes along and changes the ...
How to Build a Chatbot Workflow: Steps, Examples, and Flow Diagrams
Whether you're creating a customer service bot, a lead generation ...
Help Desk Workflow: Definition, Examples And How To Optimize It
A well-structured help desk workflow is essential for delivering efficient ...
What Are CRM Workflows? A Complete Guide
One of the essential tools for managing customer interactions effectively ...
Best 8 Workflow Automation Software
One of the most effective ways businesses can boost efficiency ...
22 Best Email Management Practices and Tips
Tired of sifting through hundreds of emails in your work ...
Distribution List vs. Shared Mailbox vs. Shared Inbox: Key Differences and Benefits
Do you believe email marketing doesn’t work anymore? Think again! ...
Gmail Labels: A Comprehensive Guide To Keep Your Inbox Organized
With 361.6 billion emails exchanged daily and the average office ...
How to Organize Gmail Inbox? 13 Essential Tips and Examples
Is your Gmail inbox overflowing with emails, making it difficult ...
25+ Follow-up Text Message Templates For Effective Sales
Have you ever experienced a lead go quiet after initially ...
SMS in Healthcare: Benefits & Use Cases of Text Messaging
People ignore calls. They miss emails. But they definitely open ...
13 Best SMS Marketing Software & Platforms for 2025
SMS marketing has always been an effective way for businesses ...
What is SMS Authentication? A Guide to Secure Verification
Have you ever received a text message containing a code ...
What’s the Difference Between SMS vs MMS?
More than 23 billion texts are sent out daily worldwide ...
Understanding SMS Spoofing: Protecting Yourself in the Digital Age
SMS spoofing is a rising cyber threat. Attackers fake sender ...
6 Effective Ways Retailers Use RCS
Customers nowadays expect more personalized and instant communication from brands ...
RCS Vs WhatsApp – Which is the Best for Business Messaging?
Rich Communication Services (RCS) and WhatsApp are the two most ...
RCS Messaging Examples And Use Cases
RCS, or Rich Communication Services, is rapidly replacing the outdated ...
How to Turn Off or On RCS Messaging: Complete Guide
RCS (Rich Communication Services) is transforming the way Android users ...
What is RCS Messaging & RCS Chat? A Complete Guide
Imagine a scenario where you could share high-quality images, videos, ...
Convert Conversations
into Successful Customers Now!
Elevate your customer support with ControlHippo.
Serve your global customers and engage with potential leads like a pro. Get started in minutes.
